Ostro Hotel, Phnom Penh, Cambodia
Tue, 12 Mar - Wed, 13 Mar | 0 room

Ostro Hotel
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8.0 Excellent
13 reviews
Free WiFi
Free WiFi
Parking available
Parking available
Airport transfers
Airport transfers
Dining services
Dining services
See all amenities
28-30 Street 130 Corner Street 5, Phnom Penh, Cambodia
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Hotel Description

A stay at Ostro Hotel places you in the heart of Phnom Penh, steps from Riverside and 4 minutes by foot from Old Market. This spa hotel is 0.5 mi (0.8 km) from Central Market and 0.6 mi (1 km) from Royal Palace. Make yourself at home in one of the 31 air-conditioned rooms featuring DVD players and LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free international calls. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

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Important information

You need to know

  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.

Special Instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Cashless transactions are available

Minimal age

18

Optional fees

  • Fee for continental breakfast: approximately USD 6 for adults and USD 6 for children
  • Airport shuttle fee: USD 15 per person (one-way)
  • Airport shuttle fee per child: USD 5 (one-way), (from 7 to 8 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Khmer

English

Read more

Important information

You need to know:

  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.

Special Instructions:

Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Cashless transactions are available

Minimal age:

Optional fees:

  • Fee for continental breakfast: approximately USD 6 for adults and USD 6 for children
  • Airport shuttle fee: USD 15 per person (one-way)
  • Airport shuttle fee per child: USD 5 (one-way), (from 7 to 8 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language:

Khmer

English

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12 Mar 2024
Tuesday
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13 Mar 2024
Wednesday
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2 Adults - 0 Child
1 room
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Hotel Description

A stay at Ostro Hotel places you in the heart of Phnom Penh, steps from Riverside and 4 minutes by foot from Old Market. This spa hotel is 0.5 mi (0.8 km) from Central Market and 0.6 mi (1 km) from Royal Palace. Make yourself at home in one of the 31 air-conditioned rooms featuring DVD players and LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free international calls. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Hotel policies

No rollaway/extra beds available

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Gap period enforced between guest stays - 24 hours

Professional property host/manager

Property follows sanitization practices of COVID-19 Guidelines (CDC)

Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert)

Property follows sanitization practices of CovidClean (Safehotels - global expert)

Property follows sanitization practices of COVID-19 Guidelines (WHO)

Check-in: From 2:00 PM
Check-out: To 12:00 PM

Cleaning and safety practices

  • Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Property follows sanitization practices of SGS (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Contactless check-out is available
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Food service has been amended for enhanced safety

Important information

You need to know
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Cashless transactions are available
Minimal age
18
Optional fees
  • Fee for continental breakfast: approximately USD 6 for adults and USD 6 for children
  • Airport shuttle fee: USD 15 per person (one-way)
  • Airport shuttle fee per child: USD 5 (one-way), (from 7 to 8 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Khmer

English

Amenities

Most Popular

Free WiFi

Parking available

Airport transfers

Dining services

Concierge

Laundry

Spa

Entertainment

Smoking areas

other

Elevator

ATM/banking

Concierge services

Airport transportation (surcharge)

Coffee/tea in common areas

Breakfast available (surcharge)

Laundry facilities

Safe-deposit box at front desk

Spa services on site

24-hour front desk

Full-service spa

Designated smoking areas

Number of restaurants - 1

Free reception

Snack bar/deli

Parking (limited spaces)

Bicycle rentals on site

Free self parking

Number of bars/lounges - 1

Terrace

Wheelchair accessible – no

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