Oasis 12
Removed from My wishlist
Removed from My wishlist
Hotel Description
With a stay at Oasis 12 in Playa del Carmen (Downtown Playa del Carmen), you'll be a 3-minute walk from Quinta Avenida and 6 minutes by foot from Playa del Carmen Main Beach. This luxury villa is 0.6 mi (1 km) from Mamitas Beach and 0.7 mi (1.2 km) from Playa del Carmen Maritime Terminal. Treat yourself to a stay in one of the 2 individually decorated guestrooms, featuring private pools and Smart televisions. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Kitchens are outfitted with full-sized refrigerators/freezers, ovens, and stovetops. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Featured amenities include express check-in, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Important information
Property Alerts
You'll be asked to pay the following charges at the property:
- Deposit: USD 100 per accommodation, per stay
- Cleaning fee: USD 80 per accommodation, per week
- Utility fee: USD 15 per accommodation, per night
- Resort fee: USD 30 per accommodation, per stay
- In-room bottled water
- In-room coffee
- Laundry facilities
- Pool access
We have included all charges provided to us by the property.
You need to know
- Pool access available from 6:00 AM to 10:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the villa prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Contactless check-in and contactless check-out are available.
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival. Guests are recommended to download the property's WhatsApp mobile app before check-in.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
- Mobile payment options include: Apple Pay, PayPal, and Cash App
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Onsite parties or group events are strictly prohibited
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has not indicated whether there is a smoke detector on the property
Minimal age
21
Optional fees
- Fee for cooked-to-order breakfast: approximately USD 12 for adults and USD 8 for children
- Airport shuttle fee: USD 170 per vehicle (roundtrip, maximum occupancy 6)
- Airport shuttle fee per child: USD 170 (roundtrip), (up to 18 years old)
- Late check-in fee: USD 20 for check-in between 10:00 PM and 9:00 AM
- Crib (infant bed) fee: USD 10.0 per night
- Credit card charges are subject to a surcharge of 3 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Important information
Property Alerts:
You'll be asked to pay the following charges at the property:
- Deposit: USD 100 per accommodation, per stay
- Cleaning fee: USD 80 per accommodation, per week
- Utility fee: USD 15 per accommodation, per night
- Resort fee: USD 30 per accommodation, per stay
- In-room bottled water
- In-room coffee
- Laundry facilities
- Pool access
We have included all charges provided to us by the property.
You need to know:
- Pool access available from 6:00 AM to 10:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the villa prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Contactless check-in and contactless check-out are available.
Special Instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival. Guests are recommended to download the property's WhatsApp mobile app before check-in.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
- Mobile payment options include: Apple Pay, PayPal, and Cash App
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Onsite parties or group events are strictly prohibited
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has not indicated whether there is a smoke detector on the property
Minimal age:
21
Optional fees:
- Fee for cooked-to-order breakfast: approximately USD 12 for adults and USD 8 for children
- Airport shuttle fee: USD 170 per vehicle (roundtrip, maximum occupancy 6)
- Airport shuttle fee per child: USD 170 (roundtrip), (up to 18 years old)
- Late check-in fee: USD 20 for check-in between 10:00 PM and 9:00 AM
- Crib (infant bed) fee: USD 10.0 per night
- Credit card charges are subject to a surcharge of 3 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
English
Spanish
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Hotel Description
With a stay at Oasis 12 in Playa del Carmen (Downtown Playa del Carmen), you'll be a 3-minute walk from Quinta Avenida and 6 minutes by foot from Playa del Carmen Main Beach. This luxury villa is 0.6 mi (1 km) from Mamitas Beach and 0.7 mi (1.2 km) from Playa del Carmen Maritime Terminal. Treat yourself to a stay in one of the 2 individually decorated guestrooms, featuring private pools and Smart televisions. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Kitchens are outfitted with full-sized refrigerators/freezers, ovens, and stovetops. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Featured amenities include express check-in, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Hotel policies
No elevators
Events/parties not allowed
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 24 hours
Professional property host/manager
Cleaning and safety practices
- Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
- Property is cleaned with disinfectant
- Contactless check-in is available
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
Important information
Property Alerts
You'll be asked to pay the following charges at the property:
- Deposit: USD 100 per accommodation, per stay
- Cleaning fee: USD 80 per accommodation, per week
- Utility fee: USD 15 per accommodation, per night
- Resort fee: USD 30 per accommodation, per stay
- In-room bottled water
- In-room coffee
- Laundry facilities
- Pool access
We have included all charges provided to us by the property.
You need to know
- Pool access available from 6:00 AM to 10:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the villa prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Contactless check-in and contactless check-out are available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
- Mobile payment options include: Apple Pay, PayPal, and Cash App
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Onsite parties or group events are strictly prohibited
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has not indicated whether there is a smoke detector on the property
Minimal age
Optional fees
- Fee for cooked-to-order breakfast: approximately USD 12 for adults and USD 8 for children
- Airport shuttle fee: USD 170 per vehicle (roundtrip, maximum occupancy 6)
- Airport shuttle fee per child: USD 170 (roundtrip), (up to 18 years old)
- Late check-in fee: USD 20 for check-in between 10:00 PM and 9:00 AM
- Crib (infant bed) fee: USD 10.0 per night
- Credit card charges are subject to a surcharge of 3 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Amenities
Most Popular
Free WiFi
Parking available
Bar/Lounge
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Beach services
Smoking areas
Accessible facilities
other
Concierge services
Airport transportation (surcharge)
Barbecue grill(s)
Breakfast available (surcharge)
Laundry facilities
Garden
Spa services on site
Multilingual staff
Picnic area
24-hour front desk
Full-service spa
Express check-in
Designated smoking areas
Pool umbrellas
Wheelchair accessible path of travel
Wheelchair accessible parking
Number of outdoor pools - 1
Bicycle rentals on site
Free self parking
Number of beach bars - 20
Beach umbrellas
Beach cabanas (surcharge)
Free pool cabanas
Beach sun loungers
Pool sun loungers
Beach towels
Terrace
Couples/private dining
Proposal/romance packages available
Covered parking
Secured parking
Wheelchair accessible (may have limitations)
Beach club nearby (surcharge)
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible pool
Secured bicycle storage
Bicycle parking available
Bicycle cleaning area
Upper floors accessible by stairs only
Well-lit path to entrance
