HOME KEY - Big Group with Rooftop Garden
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Hotel Description
With a stay at HOME KEY - Big Group with Rooftop Garden in Hanoi (Hoan Kiem), you'll be within a 5-minute drive of Hoan Kiem Lake and Hanoi Opera House. This aparthotel is 1 mi (1.6 km) from St. Joseph's Cathedral of Hanoi and 1 mi (1.7 km) from Thang Long Water Puppet Theatre. Treat yourself to a stay in one of the 50 individually decorated guestrooms, featuring fireplaces and Smart televisions. Your Select Comfort bed comes with premium bedding. Rooms have private furnished balconies or patios. Kitchenettes are outfitted with stovetops and microwaves. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Important information
Property Alerts
You'll be asked to pay the following charges at the property:
- Cleaning fee: VND 300000 per accommodation, per night (varies based on unit and length of stay)
We have included all charges provided to us by the property.
You need to know
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-in and contactless check-out are available.
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 72 hours before arrival with check-in instructions and key retrieval information. Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property uses a grey water recycling system
- Host has indicated there is a carbon monoxide detector on the property
- Host has indicated there is a smoke detector on the property
- Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
Optional fees
- Airport shuttle fee: VND 400000 per vehicle (one-way, maximum occupancy 3)
- Airport shuttle fee per child: VND 400000 (one-way), (from 1 to 12 years old)
- Nearby parking fee: VND 100000 per day (328 ft away)
- Housekeeping fee: VND 300000 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Vietnamese
Thai
English
Chinese (Mandarin)
French
Spanish
Important information
Property Alerts:
You'll be asked to pay the following charges at the property:
- Cleaning fee: VND 300000 per accommodation, per night (varies based on unit and length of stay)
We have included all charges provided to us by the property.
You need to know:
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-in and contactless check-out are available.
Special Instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 72 hours before arrival with check-in instructions and key retrieval information. Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property uses a grey water recycling system
- Host has indicated there is a carbon monoxide detector on the property
- Host has indicated there is a smoke detector on the property
- Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
Optional fees:
- Airport shuttle fee: VND 400000 per vehicle (one-way, maximum occupancy 3)
- Airport shuttle fee per child: VND 400000 (one-way), (from 1 to 12 years old)
- Nearby parking fee: VND 100000 per day (328 ft away)
- Housekeeping fee: VND 300000 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
Vietnamese
Thai
English
Chinese (Mandarin)
French
Spanish
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Hotel Description
With a stay at HOME KEY - Big Group with Rooftop Garden in Hanoi (Hoan Kiem), you'll be within a 5-minute drive of Hoan Kiem Lake and Hanoi Opera House. This aparthotel is 1 mi (1.6 km) from St. Joseph's Cathedral of Hanoi and 1 mi (1.7 km) from Thang Long Water Puppet Theatre. Treat yourself to a stay in one of the 50 individually decorated guestrooms, featuring fireplaces and Smart televisions. Your Select Comfort bed comes with premium bedding. Rooms have private furnished balconies or patios. Kitchenettes are outfitted with stovetops and microwaves. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Hotel policies
No elevators
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 24 hours
Professional property host/manager
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert)
Property follows sanitization practices of CovidClean (Safehotels - global expert)
Property follows sanitization practices of COVID-19 Guidelines (WHO)
Property follows sanitization practices of WELL Health-Safety Rating (IWBI)
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Cleaning and safety practices
- Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)
- Property follows sanitization practices of Ecolab (3rd party expert - Global)
- Property follows sanitization practices of SGS (3rd party expert - Global)
- Property is cleaned with disinfectant
- Contactless check-in is available
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
- Property follows sanitization practices of Safe Travels (WTTC - Global)
Important information
Property Alerts
You'll be asked to pay the following charges at the property:
- Cleaning fee: VND 300000 per accommodation, per night (varies based on unit and length of stay)
We have included all charges provided to us by the property.
You need to know
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-in and contactless check-out are available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property uses a grey water recycling system
- Host has indicated there is a carbon monoxide detector on the property
- Host has indicated there is a smoke detector on the property
- Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
Optional fees
- Airport shuttle fee: VND 400000 per vehicle (one-way, maximum occupancy 3)
- Airport shuttle fee per child: VND 400000 (one-way), (from 1 to 12 years old)
- Nearby parking fee: VND 100000 per day (328 ft away)
- Housekeeping fee: VND 300000 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Vietnamese
Thai
English
Chinese (Mandarin)
French
Spanish
Amenities
Most Popular
Free WiFi
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Smoking areas
other
Airport transportation (surcharge)
Barbecue grill(s)
Laundry facilities
Garden
Picnic area
Front desk (limited hours)
Designated smoking areas
Terrace
Shared microwave
Designer stores on site
Farming classes
Distance from property (ft) - 328
Distance from property (meters) - 100
Gated community
Outdoor entertainment area
Outdoor furniture
Wheelchair accessible – no
Well-lit path to entrance
