HOME KEY - Home Away From Home
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Removed from My wishlist
Hotel Description
With a stay at HOME KEY - Home Away From Home , you'll be centrally located in Hanoi, within a 5-minute drive of Hoan Kiem Lake and Hanoi Opera House. This aparthotel is 1 mi (1.6 km) from St. Joseph's Cathedral of Hanoi and 1.1 mi (1.7 km) from Thang Long Water Puppet Theatre. Make yourself at home in one of the 50 air-conditioned rooms featuring fireplaces and flat-screen televisions. Rooms have private furnished balconies. Kitchens are outfitted with ovens, stovetops, and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. A shuttle from the airport to the hotel is complimentary (available 24 hours).
Important information
Property Alerts
You'll be asked to pay the following charges at the property:
- Cleaning fee: VND 240000.0 per room, per stay
We have included all charges provided to us by the property.
You need to know
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Special Instructions
This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 11:00 AM - midnight. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 2 weeks before arrival with check-in instructions and smart lock details. Front desk staff will greet guests on arrival. Guests are recommended to download the property's App Store mobile app before check-in.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property uses wind, solar, and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has not indicated whether there is a smoke detector on the property
Minimal age
15
Optional fees
- Valet parking fee: VND 200000 per night
- Pet deposit: VND 1000000 per day
- Pet fee: VND 1000000 per pet (varies based on length of stay)
- Service animals are exempt from fees
- Housekeeping is available for an additional fee
- Credit card charges are subject to a surcharge of 3.7 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Vietnamese
English
Important information
Property Alerts:
You'll be asked to pay the following charges at the property:
- Cleaning fee: VND 240000.0 per room, per stay
We have included all charges provided to us by the property.
You need to know:
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Special Instructions:
This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 11:00 AM - midnight. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 2 weeks before arrival with check-in instructions and smart lock details. Front desk staff will greet guests on arrival. Guests are recommended to download the property's App Store mobile app before check-in.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property uses wind, solar, and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has not indicated whether there is a smoke detector on the property
Minimal age:
15
Optional fees:
- Valet parking fee: VND 200000 per night
- Pet deposit: VND 1000000 per day
- Pet fee: VND 1000000 per pet (varies based on length of stay)
- Service animals are exempt from fees
- Housekeeping is available for an additional fee
- Credit card charges are subject to a surcharge of 3.7 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
Vietnamese
English
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Hotel Description
With a stay at HOME KEY - Home Away From Home , you'll be centrally located in Hanoi, within a 5-minute drive of Hoan Kiem Lake and Hanoi Opera House. This aparthotel is 1 mi (1.6 km) from St. Joseph's Cathedral of Hanoi and 1.1 mi (1.7 km) from Thang Long Water Puppet Theatre. Make yourself at home in one of the 50 air-conditioned rooms featuring fireplaces and flat-screen televisions. Rooms have private furnished balconies. Kitchens are outfitted with ovens, stovetops, and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. A shuttle from the airport to the hotel is complimentary (available 24 hours).
Hotel policies
No elevators
Property confirms they are implementing enhanced cleaning measures
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert)
Property follows sanitization practices of CovidClean (Safehotels - global expert)
Property follows sanitization practices of COVID-19 Guidelines (WHO)
Free onsite COVID-19 testing (PCR) is available
Free onsite COVID-19 testing (Antigen/Rapid) is available
Property follows sanitization practices of WELL Health-Safety Rating (IWBI)
Cleaning and safety practices
- Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)
- Property follows sanitization practices of Ecolab (3rd party expert - Global)
- Property follows sanitization practices of SGS (3rd party expert - Global)
- Property is cleaned with disinfectant
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
- Property follows sanitization practices of Safe Travels (WTTC - Global)
Important information
Property Alerts
You'll be asked to pay the following charges at the property:
- Cleaning fee: VND 240000.0 per room, per stay
We have included all charges provided to us by the property.
You need to know
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property uses wind, solar, and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has not indicated whether there is a smoke detector on the property
Minimal age
Optional fees
- Valet parking fee: VND 200000 per night
- Pet deposit: VND 1000000 per day
- Pet fee: VND 1000000 per pet (varies based on length of stay)
- Service animals are exempt from fees
- Housekeeping is available for an additional fee
- Credit card charges are subject to a surcharge of 3.7 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Vietnamese
English
Amenities
Most Popular
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
other
Concierge services
Barbecue grill(s)
Laundry facilities
Garden
Safe-deposit box at front desk
Front desk (limited hours)
Porter/bellhop
Number of outdoor pools - 1
Valet parking (surcharge)
Free airport transportation - pickup
Terrace
Lockers available
Farming classes
Eco-friendly cleaning products used
Gated community
Outdoor furniture
Wheelchair accessible – no
Bicycle parking available
Coworking spaces
Well-lit path to entrance
