Novotel Venezia Mestre Castellana

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When you stay at Novotel Venezia Mestre Castellana in Mestre, you'll be in the business district, within a 15-minute drive of Piazzale Roma and Grand Canal. This 4-star hotel is 6.5 mi (10.4 km) from Port of Venice and 9.6 mi (15.5 km) from St. Mark's Square. Make yourself at home in one of the 215 air-conditioned rooms featuring minibars. Your memory foam bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Mestre? This hotel has 3714 square feet (345 square meters) of space consisting of a conference center and 6 meeting rooms. Self parking (subject to charges) is available onsite.

Property Alerts

You'll be asked to pay the following charges at the property:

• A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
• A tax is imposed by the city: From 1 January - 31 January, EUR 2.20 per person, per night for adults; EUR 1.10 per night for guests aged 10-16 years old.
• A tax is imposed by the city: From 1 February - 31 December, EUR 3.10 per person, per night for adults; EUR 0.00 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

You need to know

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• The seasonal pool will be open from May 27 to September 17.
• Pool access available from 11:00 AM to 7:00 PM.
• Up to 2 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
• Contactless check-out is available.
• Individually-wrapped food options are available for breakfast.
• This property affirms that it adheres to the cleaning and disinfection practices of SGS (3rd party expert - Global).
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Special Instructions

Front desk staff will greet guests on arrival. Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Parties and events are allowed on site
• Safety features at this property include a smoke detector and window guards
• This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Minimal age

18

Optional fees

• Fee for buffet breakfast: approximately EUR 15 per person
• Uncovered self parking fee: EUR 8 per night
• Pet fee: EUR 15 per pet, per night
• Service animals are exempt from fees
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

English

Italian

French

Spanish