Novotel Pekanbaru
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Hotel Description
With a stay at Novotel Pekanbaru in Pekanbaru, you'll be a 2-minute walk from Ciputra Seraya Mall and 9 minutes by foot from Raya Mosque. This upscale hotel is 1.6 mi (2.6 km) from Riau Cultural Park and 1.6 mi (2.6 km) from Balai Adat Daerah Riau. Make yourself at home in one of the 150 air-conditioned rooms featuring minibars and LED televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Pekanbaru? This hotel has 10549 square feet (980 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Important information
You need to know
- Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Cashless payment methods are available for all transactions.
- Contactless check-in is available.
Special Instructions
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- This property uses a grey water recycling system
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Minimal age
18
Optional fees
- Fee for buffet breakfast: approximately IDR 108900 per person
- Airport shuttle fee: IDR 100000 per room (one-way)
- Rollaway bed fee: IDR 400000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Indonesian
Important information
You need to know:
- Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Cashless payment methods are available for all transactions.
- Contactless check-in is available.
Special Instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- This property uses a grey water recycling system
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Minimal age:
18
Optional fees:
- Fee for buffet breakfast: approximately IDR 108900 per person
- Airport shuttle fee: IDR 100000 per room (one-way)
- Rollaway bed fee: IDR 400000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
English
Indonesian
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Hotel Description
With a stay at Novotel Pekanbaru in Pekanbaru, you'll be a 2-minute walk from Ciputra Seraya Mall and 9 minutes by foot from Raya Mosque. This upscale hotel is 1.6 mi (2.6 km) from Riau Cultural Park and 1.6 mi (2.6 km) from Balai Adat Daerah Riau. Make yourself at home in one of the 150 air-conditioned rooms featuring minibars and LED televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Pekanbaru? This hotel has 10549 square feet (980 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Hotel policies
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 24 hours
Cleaning and safety practices
- Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
- Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in is available
- Individually-wrapped food options are available
- Individually-wrapped food options are available through room service
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Electrostatic spray is used for disinfection
- Cashless transactions are available
- Masks are compulsory at the property
- Contactless food service / room service is available
- Reservation might be required for some facilities onsite
- Food service has been amended for enhanced safety
- Essential workers only - NO
Important information
You need to know
- Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Cashless payment methods are available for all transactions.
- Contactless check-in is available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- This property uses a grey water recycling system
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Minimal age
Optional fees
- Fee for buffet breakfast: approximately IDR 108900 per person
- Airport shuttle fee: IDR 100000 per room (one-way)
- Rollaway bed fee: IDR 400000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Indonesian
Amenities
Most Popular
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Transportation services
Accessible facilities
other
Elevator
Concierge services
Airport transportation (surcharge)
Conference space
Barbecue grill(s)
Breakfast available (surcharge)
Laundry facilities
Garden
Health club
Children's pool
Safe-deposit box at front desk
Spa services on site
Multilingual staff
Free newspapers in lobby
24-hour front desk
Business center
Porter/bellhop
Express check-out
Meeting rooms
Wedding services
Designated smoking areas
Free wired internet
Area shuttle (surcharge)
Number of restaurants - 1
Conference space size (feet) - 10549
Conference space size (meters) - 980
Number of outdoor pools - 1
Free self parking
Number of bars/lounges - 1
Number of poolside bars - 1
Number of coffee shops/cafes - 1
Terrace
Vegetable garden
Banquet hall
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
