Nairobi Serena Hotel
Kenyatta Avenue / Processional Way, Nairobi, Kenya. See map
Hotel Description
With a stay at Nairobi Serena Hotel, you'll be centrally located in Nairobi, within a 10-minute walk of Uhuru Park and University of Nairobi. This family-friendly hotel is 1.6 mi (2.5 km) from Nairobi Hospital and 2.8 mi (4.5 km) from Aga Khan University Hospital, Nairobi. Make yourself at home in one of the 199 individually furnished guestrooms, featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature separate bathtubs and showers, designer toiletries, and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks. Featured amenities include a business center, express check-in, and express check-out. Planning an event in Nairobi? This hotel has 4844 square feet (450 square meters) of space consisting of conference space and 8 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Hotel policies
No cribs (infant beds) available
Guests will receive an email with special check-in instructions
Guest will receive an email before arrival 24 hours
Professional property host/manager
Pets not allowed
Cleaning and safety practices
- Contactless check-in is available
- Essential workers only - NO
You need to know
- One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Contactless check-in is available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Property Registration Number 7997
Optional fees
- Fee for buffet breakfast: approximately USD 40 for adults and USD 20 for children
- Airport shuttle fee: USD 40 per person (one-way)
- Airport shuttle fee per child: USD 40 (one-way)
- Early check-in is available for a fee (subject to availability)
- Late check-in fee: 75-percent of room rate for check-in between 6:00 PM and midnight
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Italian
French
Amenities
Highlights of your stay
Most Popular
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Accessible facilities
Other
Elevator
Hair salon
Concierge services
Gift shops or newsstand
Shopping on site
Airport transportation (surcharge)
Conference space
Golfing nearby
Breakfast available (surcharge)
Laundry facilities
Garden
Children's pool
Safe-deposit box at front desk
Spa services on site
Free newspapers in lobby
24-hour front desk
Business center
Porter/bellhop
Express check-out
Full-service spa
Spa treatment room(s)
Steam room
Sauna
Express check-in
Designated smoking areas
Wheelchair accessible parking
Number of restaurants - 1
Conference space size (feet) - 4844
Conference space size (meters) - 450
Number of meeting rooms - 8
Number of outdoor pools - 1
Snack bar/deli
Miniature golf on site
Playground on site
Free self parking
Number of bars/lounges - 2
Number of poolside bars - 1
Number of swim-up bars - 1
Number of coffee shops/cafes - 1
Terrace
Babysitting or childcare (surcharge)
Golf caddy
Banquet hall
Wheelchair accessible (may have limitations)
Wheelchair-accessible meeting spaces/business center
Wheelchair-accessible on-site restaurant
Wheelchair-accessible lounge
Well-lit path to entrance
No accessible shuttle
Accessible airport shuttle
Number of accessible parking spaces - 2
