Naala Tulum
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Hotel Description
Located in Tulum (Zama), Naala Tulum is steps from Tulum National Park and a 5-minute drive from Gran Cenote. This hotel is 2.5 mi (4 km) from Tulum Mayan Ruins and 2.5 mi (4.1 km) from Tulum Beach. Make yourself at home in one of the 95 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include a 24-hour front desk, luggage storage, and an elevator. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.
Important information
Property Alerts
You'll be asked to pay the following charges at the property:
- Cleaning fee: USD 1.55 per accommodation, per night
We have included all charges provided to us by the property.
You need to know
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
Special Instructions
Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Optional fees
- Airport shuttle fee: USD 120 per vehicle (one-way, maximum occupancy 6)
- Self parking fee: USD 10 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Important information
Property Alerts:
You'll be asked to pay the following charges at the property:
- Cleaning fee: USD 1.55 per accommodation, per night
We have included all charges provided to us by the property.
You need to know:
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
Special Instructions:
Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Optional fees:
- Airport shuttle fee: USD 120 per vehicle (one-way, maximum occupancy 6)
- Self parking fee: USD 10 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
English
Spanish
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Hotel Description
Located in Tulum (Zama), Naala Tulum is steps from Tulum National Park and a 5-minute drive from Gran Cenote. This hotel is 2.5 mi (4 km) from Tulum Mayan Ruins and 2.5 mi (4.1 km) from Tulum Beach. Make yourself at home in one of the 95 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include a 24-hour front desk, luggage storage, and an elevator. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.
Hotel policies
Noise-free rooms not guaranteed
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 48 hours
Cleaning and safety practices
- Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Individually-wrapped food options are available
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available for lunch
- Individually-wrapped food options are available for dinner
- Individually-wrapped food options are available through room service
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Property follows sanitization practices of Safe Travels (WTTC - Global)
- Electrostatic spray is used for disinfection
- Cashless transactions are available
- Masks are compulsory at the property
- Contactless food service / room service is available
- Reservation might be required for some facilities onsite
- Food service has been amended for enhanced safety
- Essential workers only - NO
Important information
Property Alerts
You'll be asked to pay the following charges at the property:
- Cleaning fee: USD 1.55 per accommodation, per night
We have included all charges provided to us by the property.
You need to know
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Optional fees
- Airport shuttle fee: USD 120 per vehicle (one-way, maximum occupancy 6)
- Self parking fee: USD 10 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Amenities
Most Popular
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Entertainment
Smoking areas
other
Elevator
Concierge services
Airport transportation (surcharge)
Garden
24-hour front desk
Designated smoking areas
Number of restaurants - 1
Number of outdoor pools - 1
Snack bar/deli
Bicycle rentals on site
Self parking (surcharge)
Number of bars/lounges - 1
Pool sun loungers
Terrace
Wheelchair accessible – no
Well-lit path to entrance
