Mystic River Resort
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Hotel Description
With a stay at Mystic River Resort in San Ignacio, you'll be 7.4 mi (12 km) from San Ignacio Market and 8.6 mi (13.9 km) from Cahal Pech Mayan Ruins. This family-friendly resort is 13.2 mi (21.2 km) from Barton Creek Cave Reserve and 13.6 mi (22 km) from Five Sisters Falls. Treat yourself to a stay in one of the 15 individually decorated guestrooms, featuring fireplaces. Your pillowtop bed comes with premium bedding. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Featured amenities include multilingual staff, luggage storage, and laundry facilities. Planning an event in San Ignacio? This resort has facilities measuring 240 square feet (22 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Important information
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
- Contactless check-in and contactless check-out are available.
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 7:00 PM. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher and a first aid kit
Optional fees
- Airport shuttle fee: USD 160 per vehicle (one-way, maximum occupancy 4)
- Rollaway bed fee: USD 25.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Afrikaans
English
French
Spanish
Important information
You need to know:
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
- Contactless check-in and contactless check-out are available.
Special Instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 7:00 PM. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher and a first aid kit
Optional fees:
- Airport shuttle fee: USD 160 per vehicle (one-way, maximum occupancy 4)
- Rollaway bed fee: USD 25.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
Afrikaans
English
French
Spanish
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Hotel Description
With a stay at Mystic River Resort in San Ignacio, you'll be 7.4 mi (12 km) from San Ignacio Market and 8.6 mi (13.9 km) from Cahal Pech Mayan Ruins. This family-friendly resort is 13.2 mi (21.2 km) from Barton Creek Cave Reserve and 13.6 mi (22 km) from Five Sisters Falls. Treat yourself to a stay in one of the 15 individually decorated guestrooms, featuring fireplaces. Your pillowtop bed comes with premium bedding. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Featured amenities include multilingual staff, luggage storage, and laundry facilities. Planning an event in San Ignacio? This resort has facilities measuring 240 square feet (22 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Hotel policies
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 72 hours
Professional property host/manager
Cleaning and safety practices
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Gloves are available to guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in is available
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Property follows sanitization practices of Safe Travels (WTTC - Global)
Important information
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
- Contactless check-in and contactless check-out are available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher and a first aid kit
Optional fees
- Airport shuttle fee: USD 160 per vehicle (one-way, maximum occupancy 4)
- Rollaway bed fee: USD 25.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Afrikaans
English
French
Spanish
Amenities
Most Popular
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Entertainment
Beach services
Smoking areas
Childcare
Business facilities
Banquet facilities
Accessible facilities
other
Concierge services
Gift shops or newsstand
Airport transportation (surcharge)
Conference space
Fireplace in lobby
Barbecue grill(s)
Laundry facilities
Garden
Library
Free breakfast
Children's pool
Spa services on site
Multilingual staff
Picnic area
Front desk (limited hours)
Porter/bellhop
Wedding services
Designated smoking areas
Pool umbrellas
Wheelchair accessible path of travel
Number of restaurants - 1
Conference space size (feet) - 240
Conference space size (meters) - 22
Lazy river
Number of outdoor pools - 2
Free self parking
Number of bars/lounges - 1
Pool sun loungers
Beach towels
Terrace
Books
Infant/toddler toys
Couples/private dining
Private picnics
Tasting room
Proposal/romance packages available
Outdoor furniture
Wheelchair accessible (may have limitations)
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible on-site restaurant
No elevator (single level property)
Stair-free path to entrance
