Metropole Urban Hotel
Removed from My wishlist
Removed from My wishlist
Hotel Description
A stay at Metropole Urban Hotel places you in the heart of Heraklion, within a 5-minute walk of Morosini Fountain and Heraklion Loggia. This upscale hotel is 0.6 mi (0.9 km) from Venetian Walls and 0.6 mi (1 km) from Natural History Museum of Crete. Make yourself at home in one of the 24 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
Important information
Property Alerts
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: From 1 November - 29 February, EUR 3.00 per accommodation, per night
- A tax is imposed by the city: From 1 March - 31 October, EUR 7.00 per accommodation, per night
We have included all charges provided to us by the property.
You need to know
- Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in is available.
Special Instructions
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve cribs/infant beds
- This property accepts credit cards and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Minimal age
18
Optional fees
- Nearby parking fee: EUR 12 per day (656 ft away)
- Late check-out fee: EUR 30 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
German
Greek
English
Italian
French
Spanish
Important information
Property Alerts:
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: From 1 November - 29 February, EUR 3.00 per accommodation, per night
- A tax is imposed by the city: From 1 March - 31 October, EUR 7.00 per accommodation, per night
We have included all charges provided to us by the property.
You need to know:
- Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in is available.
Special Instructions:
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve cribs/infant beds
- This property accepts credit cards and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Minimal age:
18
Optional fees:
- Nearby parking fee: EUR 12 per day (656 ft away)
- Late check-out fee: EUR 30 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
German
Greek
English
Italian
French
Spanish
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Hotel Description
A stay at Metropole Urban Hotel places you in the heart of Heraklion, within a 5-minute walk of Morosini Fountain and Heraklion Loggia. This upscale hotel is 0.6 mi (0.9 km) from Venetian Walls and 0.6 mi (1 km) from Natural History Museum of Crete. Make yourself at home in one of the 24 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
Hotel policies
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 24 hours
Professional property host/manager
Cleaning and safety practices
- Property follows regional sanitization guidelines Health First (Greece)
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Gloves are available to guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in is available
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Guest accommodation is sealed after cleaning
- Cashless transactions are available
- Masks are compulsory at the property
- Food service has been amended for enhanced safety
Important information
Property Alerts
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: From 1 November - 29 February, EUR 3.00 per accommodation, per night
- A tax is imposed by the city: From 1 March - 31 October, EUR 7.00 per accommodation, per night
We have included all charges provided to us by the property.
You need to know
- Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in is available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve cribs/infant beds
- This property accepts credit cards and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Minimal age
Optional fees
- Nearby parking fee: EUR 12 per day (656 ft away)
- Late check-out fee: EUR 30 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
German
Greek
English
Italian
French
Spanish
Amenities
Most Popular
Free WiFi
Dining services
Concierge
Laundry
Entertainment
Non-smoking
other
Elevator
Coffee/tea in common areas
Safe-deposit box at front desk
Free newspapers in lobby
24-hour front desk
Number of restaurants - 1
Number of meeting rooms - 1
Snack bar/deli
Number of bars/lounges - 1
Number of coffee shops/cafes - 1
Distance from property (ft) - 656
Distance from property (meters) - 200
Wheelchair accessible – no
