A stay at Mercure Wien City places you in the heart of Vienna, within a 5-minute walk of Karmeliter Market and Vienna Crime Museum. This 4-star hotel is 0.6 mi (0.9 km) from Jewish Museum and 0.6 mi (1 km) from Schwedenplatz. Stay in one of 123 guestrooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Property Alerts

You'll be asked to pay the following charges at the property:

• Deposit: EUR 50 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

• Only registered guests are allowed in the guestrooms.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Personal protective equipment, including masks, will be available to guests.
• A shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.
• Contactless check-out is available.
• This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
• This property affirms that it adheres to the cleaning and disinfection practices of SGS (3rd party expert - Global).
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Special Instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Minimal age

18

Optional fees

• Fee for buffet breakfast: EUR 23 for adults and EUR 23 for children (approximately)
• Airport shuttle fee: EUR 48 per vehicle (one-way, maximum occupancy 3)
• Self parking fee: EUR 25 per day
• Pet fee: EUR 9 per pet, per day
• Service animals are exempt from fees
• Early check-in fee: EUR 30 (subject to availability)
• Late check-out fee: EUR 59 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

English

Italian

French

Hungarian