With a stay at Mercure Neu-Isenburg, you'll be centrally located in Neu-Isenburg, within a 15-minute drive of Deutsche Bank Park and Frankfurt Trade Fair. This 4-star hotel is 5.1 mi (8.1 km) from MyZeil and 5.3 mi (8.5 km) from Römerberg. Stay in one of 143 guestrooms featuring flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.

You need to know

• One child 14 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Parking height restrictions apply.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Personal protective equipment, including masks and gloves, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.
• Contactless check-in and contactless check-out are available.
• Individually-wrapped food options are available for breakfast.
• This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
• This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany).
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Special Instructions

The front desk is open daily from 6:00 AM - 11:00 PM. Front desk staff will greet guests on arrival.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Safety features at this property include a security system
• Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Minimal age

18

Optional fees

• Fee for full breakfast: approximately EUR 14.00 per person
• Self parking fee: EUR 12.00 per night (in/out privileges)
• Pet fee: EUR 12.00 per accommodation, per night
• Early check-in fee: EUR 25 (subject to availability)
• Late check-out fee: EUR 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

Portuguese

English

Italian

French

Spanish