Mercure Nelspruit Hotel
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Hotel Description
A stay at Mercure Nelspruit Hotel places you in the heart of Mbombela, steps from Ilanga Mall and a 2-minute drive from Nelspruit Crossing Mall. This hotel is 1.3 mi (2.2 km) from Sonpark Centre and 1.8 mi (2.8 km) from Promenade Shopping Centre. Make yourself at home in one of the 104 guestrooms, featuring kitchenettes with refrigerators and stovetops. 32-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and desks. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Important information
You need to know
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
- Personal protective equipment, including masks and gloves, will be available to guests.
- Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.
- Contactless check-in and contactless check-out are available.
- Enhanced food service safety measures are in place.
- Individually-wrapped food options are available for breakfast and dinner.
- Each guestroom is kept vacant for a minimum of 24 hours between bookings.
- This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).
Special Instructions
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Minimal age
18
Optional fees
- Fee for English breakfast: approximately ZAR 165.00 for adults and ZAR 85 for children
- Airport shuttle fee: ZAR 400 per person (one-way)
- Airport shuttle fee per child: ZAR 350 (one-way), (up to 11 years old)
- Rollaway bed fee: ZAR 200.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
German
Afrikaans
English
French
Important information
You need to know:
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
- Personal protective equipment, including masks and gloves, will be available to guests.
- Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.
- Contactless check-in and contactless check-out are available.
- Enhanced food service safety measures are in place.
- Individually-wrapped food options are available for breakfast and dinner.
- Each guestroom is kept vacant for a minimum of 24 hours between bookings.
- This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).
Special Instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Minimal age:
18
Optional fees:
- Fee for English breakfast: approximately ZAR 165.00 for adults and ZAR 85 for children
- Airport shuttle fee: ZAR 400 per person (one-way)
- Airport shuttle fee per child: ZAR 350 (one-way), (up to 11 years old)
- Rollaway bed fee: ZAR 200.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
German
Afrikaans
English
French
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Hotel Description
A stay at Mercure Nelspruit Hotel places you in the heart of Mbombela, steps from Ilanga Mall and a 2-minute drive from Nelspruit Crossing Mall. This hotel is 1.3 mi (2.2 km) from Sonpark Centre and 1.8 mi (2.8 km) from Promenade Shopping Centre. Make yourself at home in one of the 104 guestrooms, featuring kitchenettes with refrigerators and stovetops. 32-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and desks. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Hotel policies
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 24 hours
Cleaning and safety practices
- Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
- Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Gloves are available to guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in is available
- Individually-wrapped food options are available
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available for dinner
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Guest accommodation is sealed after cleaning
- Electrostatic spray is used for disinfection
- Cashless transactions are available
- Masks are compulsory at the property
- Contactless food service / room service is available
- Reservation might be required for some facilities onsite
- Food service has been amended for enhanced safety
Important information
You need to know
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
- Personal protective equipment, including masks and gloves, will be available to guests.
- Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.
- Contactless check-in and contactless check-out are available.
- Enhanced food service safety measures are in place.
- Individually-wrapped food options are available for breakfast and dinner.
- Each guestroom is kept vacant for a minimum of 24 hours between bookings.
- This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Minimal age
Optional fees
- Fee for English breakfast: approximately ZAR 165.00 for adults and ZAR 85 for children
- Airport shuttle fee: ZAR 400 per person (one-way)
- Airport shuttle fee per child: ZAR 350 (one-way), (up to 11 years old)
- Rollaway bed fee: ZAR 200.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
German
Afrikaans
English
French
Amenities
Most Popular
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
other
Elevator
Airport transportation (surcharge)
Conference space
Hiking/biking trails nearby
Breakfast available (surcharge)
Laundry facilities
Garden
Safe-deposit box at front desk
24-hour front desk
Business center
Meeting rooms
Pool umbrellas
Accessible bathroom (in select rooms)
In-room accessibility (in select rooms)
Number of restaurants - 1
Number of outdoor pools - 1
Conference center
Free self parking
Computer station
Number of bars/lounges - 1
Pool sun loungers
Newspapers in lobby (surcharge)
Banquet hall
Vending machine
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
