Mercure Melbourne Caroline Springs

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With a stay at Mercure Melbourne Caroline Springs in Melbourne (Caroline Springs), you'll be a 4-minute drive from Ravenhall Nature Conservation Reserve and 6 minutes from Clarke Road Streamside Reserve. This luxury hotel is 11.4 mi (18.4 km) from Flemington Racecourse and 12.4 mi (19.9 km) from Royal Melbourne Showgrounds. Make yourself at home in one of the 98 guestrooms featuring minibars and LCD televisions. Rooms have private balconies. Cable programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms with showers feature complimentary toiletries and hair dryers. Featured amenities include express check-out, complimentary newspapers in the lobby, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.

Property Alerts

You'll be asked to pay the following charges at the property:

• Deposit: AUD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

• One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Parking height restrictions apply.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Special Instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Only the credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Guests are required to contact the hotel in advance if arriving outside of normal check-in hours.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards; cash is not accepted
• Prepaid credit cards are not accepted for any bookings
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• This property uses eco-friendly cleaning products
• This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Minimal age

18

Optional fees

• Fee for cooked-to-order breakfast: approximately AUD 5–25 for adults, and AUD 10–10 for children
• Fee for in-room wireless internet: AUD 20 per night (rates may vary)
• Fee for in-room wired internet: AUD 20 per night (rates may vary)
• Early check-in fee: AUD 50 (subject to availability)
• Late check-out fee: AUD 50 (subject to availability)
• Rollaway bed fee: AUD 44.0 per night
• Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English