Mercure Hotel Kaiserhof Frankfurt City Center

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A stay at Mercure Hotel Kaiserhof Frankfurt City Center places you in the heart of Frankfurt, steps from Kaiserstrasse and Financial District. This 4.5-star hotel is 0.8 mi (1.3 km) from Frankfurt Christmas Market and 0.9 mi (1.5 km) from Frankfurt Trade Fair. Make yourself at home in one of the 106 guestrooms featuring tablet computers and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries. Featured amenities include a business center, express check-in, and express check-out. Planning an event in Frankfurt? This hotel has 3229 square feet (300 square meters) of space consisting of conference space and 8 meeting rooms. Self parking (subject to charges) is available onsite.

Property Alerts

You'll be asked to pay the following charges at the property:

• A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

You need to know

• One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• Parking height restrictions apply.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
• Personal protective equipment, including masks and gloves, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.
• Contactless check-in and contactless check-out are available.
• Enhanced food service safety measures are in place.
• Individually-wrapped food options are available for breakfast and through room service.
• This property affirms that it adheres to the cleaning and disinfection practices of SGS (3rd party expert - Global).

Special Instructions

Front desk staff will greet guests on arrival.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Property Registration Number DE277083211

Minimal age

18

Optional fees

• Fee for buffet breakfast: approximately EUR 23 per person
• Self parking fee: EUR 22 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

Arabic

English

Italian

Farsi

Turkish

Spanish