Matetsi Victoria Falls
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Hotel Description
When you stay at Matetsi Victoria Falls in Victoria Falls, you'll be in the historical district and steps from Zambezi River. This luxury lodge is 27.2 mi (43.8 km) from Victoria Falls and 2.4 mi (3.8 km) from Zambezi National Park. Treat yourself to a stay in one of the 18 individually decorated guestrooms, featuring private pools. Rooms have private patios. Complimentary wired and wireless internet access is available. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Featured amenities include complimentary wired internet access, a business center, and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available 24 hours).
Important information
Property Alerts
You'll be asked to pay the following charges at the property:
- An effective city/local tax rate of 2.00 percent will be charged
We have included all charges provided to us by the property.
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the lodge prior to arrival, using the contact information on the booking confirmation.
- Contactless check-in and contactless check-out are available.
Special Instructions
This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve rollaway/extra beds
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Minimal age
18
Optional fees
- A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Italian
Important information
Property Alerts:
You'll be asked to pay the following charges at the property:
- An effective city/local tax rate of 2.00 percent will be charged
We have included all charges provided to us by the property.
You need to know:
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the lodge prior to arrival, using the contact information on the booking confirmation.
- Contactless check-in and contactless check-out are available.
Special Instructions:
This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve rollaway/extra beds
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Minimal age:
18
Optional fees:
- A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
English
Italian
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Hotel Description
When you stay at Matetsi Victoria Falls in Victoria Falls, you'll be in the historical district and steps from Zambezi River. This luxury lodge is 27.2 mi (43.8 km) from Victoria Falls and 2.4 mi (3.8 km) from Zambezi National Park. Treat yourself to a stay in one of the 18 individually decorated guestrooms, featuring private pools. Rooms have private patios. Complimentary wired and wireless internet access is available. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Featured amenities include complimentary wired internet access, a business center, and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available 24 hours).
Hotel policies
No elevators
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 24 hours
Professional property host/manager
Cleaning and safety practices
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in is available
- Individually-wrapped food options are available
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available for lunch
- Individually-wrapped food options are available for dinner
- Individually-wrapped food options are available through room service
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
- Essential workers only - NO
Important information
Property Alerts
You'll be asked to pay the following charges at the property:
- An effective city/local tax rate of 2.00 percent will be charged
We have included all charges provided to us by the property.
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the lodge prior to arrival, using the contact information on the booking confirmation.
- Contactless check-in and contactless check-out are available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve rollaway/extra beds
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Minimal age
Optional fees
- A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Italian
Amenities
Most Popular
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities
other
Free airport transportation
Concierge services
Gift shops or newsstand
Fireplace in lobby
Barbecue grill(s)
Laundry facilities
Television in common areas
Library
Free breakfast
Spa services on site
Multilingual staff
Picnic area
24-hour front desk
Business center
Spa treatment room(s)
Wedding services
Designated smoking areas
Pool umbrellas
Free wired internet
Number of restaurants - 2
Number of meeting rooms - 1
Number of outdoor pools - 4
Free self parking
Number of bars/lounges - 2
Number of coffee shops/cafes - 2
Pool sun loungers
Terrace
Couples/private dining
Private winery tours
Wheelchairs available on site
Wheelchair accessible – no
Well-lit path to entrance
