Mara Serena Safari Lodge, Maasai Mara, Kenya
Tue, 07 May - Wed, 08 May | 0 room

Mara Serena Safari Lodge
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8.8 Excellent
43 reviews
Free WiFi
Free WiFi
Parking available
Parking available
Airport transfers
Airport transfers
Dining services
Dining services
See all amenities
Maasai Mara Game Reserve, Maasai Mara, Kenya
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Hotel Description

With a stay at Mara Serena Safari Lodge in Maasai Mara, you'll be 1.6 mi (2.6 km) from Mara River and 11.8 mi (19 km) from Maasai Mara National Reserve. This luxury lodge is 13.4 mi (21.5 km) from Oloololo Gate and 27.1 mi (43.7 km) from Musiara Gate. Make yourself at home in one of the 74 guestrooms. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and designer toiletries. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

Read more

Important information

Property Alerts

You'll be asked to pay the following charges at the property:

  • Additional fees: USD 100 per person, per night for adults and USD 50 per person, per night for children (from 9 years old to 17 years old)

We have included all charges provided to us by the property.

This property is located within The Mara Triangle Conservancy in Masai Mara Game Reserve. The listed 'additional' mandatory fee comprises the additional mandatory park entry fee valid annually from January to June, collected at the main entrance of the park. From July to December, the additional mandatory park fee is USD 200 per adult per night and USD 100 per child per night (from 9 years old to 17 years old).

You need to know

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the lodge prior to arrival, using the contact information on the booking confirmation.
  • Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Special Instructions

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 6 AM - midnight. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property is located in a national park. The additional mandatory fee covers entrance to the park. Guests must purchase a ticket to enter the park; the ticket is valid for 24 hours from the time of issue. If a guest is staying more than 1 night, they are required to renew their ticket on or before the expiration time as indicated on the ticket. A transit ticket is valid for 2 hours only. Any person in violation will be fined. Park entry fees are not included in the accommodation rate and are charged separately upon entry at Maasai Mara Game Reserve (Mara Conservancy). Daily entry is 6 AM-6 PM. This property is located within The Mara Triangle Conservancy in Masai Mara Game Reserve. The listed 'additional' mandatory fee comprises the additional mandatory park entry fee valid annually from January to June, collected at the main entrance of the park. From July to December, the additional mandatory park fee is USD 200 per adult per night and USD 100 per child per night (from 9 years old to 17 years old).

Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • This property uses solar energy
  • Safety features at this property include a fire extinguisher and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Property Registration Number 7997

Minimal age

18

Optional fees

  • Airport shuttle fee: USD 20 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 10 (one-way), (from 4 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Read more

Important information

Property Alerts:

You'll be asked to pay the following charges at the property:

  • Additional fees: USD 100 per person, per night for adults and USD 50 per person, per night for children (from 9 years old to 17 years old)

We have included all charges provided to us by the property.

This property is located within The Mara Triangle Conservancy in Masai Mara Game Reserve. The listed 'additional' mandatory fee comprises the additional mandatory park entry fee valid annually from January to June, collected at the main entrance of the park. From July to December, the additional mandatory park fee is USD 200 per adult per night and USD 100 per child per night (from 9 years old to 17 years old).

You need to know:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the lodge prior to arrival, using the contact information on the booking confirmation.
  • Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Special Instructions:

Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • This property uses solar energy
  • Safety features at this property include a fire extinguisher and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Property Registration Number 7997

Minimal age:

Optional fees:

  • Airport shuttle fee: USD 20 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 10 (one-way), (from 4 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language:

English

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07 May 2024
Tuesday
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08 May 2024
Wednesday
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2 Adults - 0 Child
1 room
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Hotel Description

With a stay at Mara Serena Safari Lodge in Maasai Mara, you'll be 1.6 mi (2.6 km) from Mara River and 11.8 mi (19 km) from Maasai Mara National Reserve. This luxury lodge is 13.4 mi (21.5 km) from Oloololo Gate and 27.1 mi (43.7 km) from Musiara Gate. Make yourself at home in one of the 74 guestrooms. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and designer toiletries. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

Hotel policies

No elevators

Property confirms they are implementing enhanced cleaning measures

Gap period enforced between guest stays - 24 hours

Professional property host/manager

Check-in: From 12:00 PM
Check-out: To 10:00 AM

Cleaning and safety practices

  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Essential workers only - NO

Important information

Property Alerts

You'll be asked to pay the following charges at the property:

  • Additional fees: USD 100 per person, per night for adults and USD 50 per person, per night for children (from 9 years old to 17 years old)

We have included all charges provided to us by the property.

This property is located within The Mara Triangle Conservancy in Masai Mara Game Reserve. The listed 'additional' mandatory fee comprises the additional mandatory park entry fee valid annually from January to June, collected at the main entrance of the park. From July to December, the additional mandatory park fee is USD 200 per adult per night and USD 100 per child per night (from 9 years old to 17 years old).
You need to know
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the lodge prior to arrival, using the contact information on the booking confirmation.
  • Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 6 AM - midnight. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property is located in a national park. The additional mandatory fee covers entrance to the park. Guests must purchase a ticket to enter the park; the ticket is valid for 24 hours from the time of issue. If a guest is staying more than 1 night, they are required to renew their ticket on or before the expiration time as indicated on the ticket. A transit ticket is valid for 2 hours only. Any person in violation will be fined. Park entry fees are not included in the accommodation rate and are charged separately upon entry at Maasai Mara Game Reserve (Mara Conservancy). Daily entry is 6 AM-6 PM. This property is located within The Mara Triangle Conservancy in Masai Mara Game Reserve. The listed 'additional' mandatory fee comprises the additional mandatory park entry fee valid annually from January to June, collected at the main entrance of the park. From July to December, the additional mandatory park fee is USD 200 per adult per night and USD 100 per child per night (from 9 years old to 17 years old).
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • This property uses solar energy
  • Safety features at this property include a fire extinguisher and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Property Registration Number 7997
Minimal age
18
Optional fees
  • Airport shuttle fee: USD 20 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 10 (one-way), (from 4 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Amenities

Most Popular

Free WiFi

Parking available

Airport transfers

Dining services

Concierge

Laundry

Spa

Gym

Entertainment

Smoking areas

Childcare

Business facilities

Banquet facilities

Accessible facilities

other

Concierge services

Gift shops or newsstand

Airport transportation (surcharge)

Coffee/tea in common areas

Hiking/biking trails nearby

Laundry facilities

Television in common areas

Garden

Library

Children's pool

Safe-deposit box at front desk

Spa services on site

Free newspapers in lobby

Front desk (limited hours)

Business center

Spa treatment room(s)

Wedding services

Designated smoking areas

Number of restaurants - 1

Number of meeting rooms - 1

Free reception

Number of outdoor pools - 1

Free self parking

Number of bars/lounges - 1

Terrace

Babysitting or childcare (surcharge)

Couples/private dining

Proposal/romance packages available

Wheelchair accessible (may have limitations)

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