Mandarin Oriental Ritz, Madrid

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With a stay at Mandarin Oriental Ritz, Madrid, you'll be centrally located in Madrid, within a 5-minute walk of Prado Museum and Thyssen-Bornemisza National Museum. This luxury hotel is 0.4 mi (0.7 km) from Gran Via and 0.6 mi (1 km) from Puerta del Sol. Make yourself at home in one of the 153 individually decorated guestrooms, featuring iPod docking stations and minibars. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include limo/town car service, express check-in, and express check-out. This hotel has 3 meeting rooms available for events. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

You need to know

• Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• A car is not required for transportation to and from this property.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.

Special Instructions

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a security system, and a first aid kit
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Minimal age

18

Optional fees

• Fee for full breakfast: approximately EUR 50 per person
• Fee for in-room wireless internet: EUR 5 per 24-hour period (rates may vary)
• Fee for in-room wired internet: EUR 5 per 24-hour period (rates may vary)
• Fee for wireless internet in public areas: EUR 5 per 24-hour period (rates may vary)
• Airport shuttle fee: EUR 180 per vehicle (one-way, maximum occupancy 6)
• Rollaway bed fee: EUR 132.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

Arabic

English

Italian

French

Spanish