Mandarin Oriental, Macau
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Hotel Description
With a stay at Mandarin Oriental, Macau, you'll be centrally located in Macau, a 8-minute walk from Guan Yin Statue Waterfront Park and 14 minutes by foot from Macau Museum of Art. This luxury hotel is 0.8 mi (1.3 km) from Macau Science Center. Make yourself at home in one of the 213 air-conditioned rooms featuring minibars and DVD players. Your bed comes with down comforters and premium bedding. 42-inch plasma televisions are provided, with cable programming available. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. A ferry terminal shuttle is provided at no charge.
Important information
You need to know
- Pool access available from 8:00 AM to 7:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- This property uses a grey water recycling system
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Minimal age
18
Optional fees
- Fee for buffet breakfast: approximately MOP 298 for adults and MOP 149 for children
- Airport shuttle fee: MOP 350 per vehicle (maximum occupancy 6)
- Rollaway bed fee: MOP 690.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Chinese (Cantonese)
English
Chinese (Mandarin)
Important information
You need to know:
- Pool access available from 8:00 AM to 7:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
Special Instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- This property uses a grey water recycling system
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Minimal age:
18
Optional fees:
- Fee for buffet breakfast: approximately MOP 298 for adults and MOP 149 for children
- Airport shuttle fee: MOP 350 per vehicle (maximum occupancy 6)
- Rollaway bed fee: MOP 690.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
Chinese (Cantonese)
English
Chinese (Mandarin)
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Hotel Description
With a stay at Mandarin Oriental, Macau, you'll be centrally located in Macau, a 8-minute walk from Guan Yin Statue Waterfront Park and 14 minutes by foot from Macau Museum of Art. This luxury hotel is 0.8 mi (1.3 km) from Macau Science Center. Make yourself at home in one of the 213 air-conditioned rooms featuring minibars and DVD players. Your bed comes with down comforters and premium bedding. 42-inch plasma televisions are provided, with cable programming available. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. A ferry terminal shuttle is provided at no charge.
Hotel policies
Minimum guest age is 18
Property confirms they are implementing enhanced cleaning measures
Cleaning and safety practices
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
- Electrostatic spray is used for disinfection
- Cashless transactions are available
- Masks are compulsory at the property
- Food service has been amended for enhanced safety
Important information
You need to know
- Pool access available from 8:00 AM to 7:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- This property uses a grey water recycling system
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Minimal age
Optional fees
- Fee for buffet breakfast: approximately MOP 298 for adults and MOP 149 for children
- Airport shuttle fee: MOP 350 per vehicle (maximum occupancy 6)
- Rollaway bed fee: MOP 690.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Chinese (Cantonese)
English
Chinese (Mandarin)
Amenities
Most Popular
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Transportation services
Accessible facilities
other
Elevator
Concierge services
Shopping on site
Conference space
Coffee/tea in common areas
Breakfast available (surcharge)
Laundry facilities
Health club
Children's pool
Safe-deposit box at front desk
Spa services on site
Multilingual staff
24-hour front desk
Business center
Porter/bellhop
Express check-out
Full-service spa
Spa treatment room(s)
Meeting rooms
Steam room
Sauna
Wedding services
Express check-in
Designated smoking areas
Assistive listening devices available
Braille or raised signage
Number of restaurants - 1
Number of outdoor pools - 1
Free ferry terminal shuttle
Number of bars/lounges - 1
Number of poolside bars - 1
Airport transportation - pickup (surcharge)
Pool sun loungers
Banquet hall
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Assistive listening devices in meeting rooms
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible fitness center
Wheelchair-accessible meeting spaces/business center
Wheelchair-accessible on-site restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Sign language-capable staff
Handrails in stairways
Wheelchairs available on site
Well-lit path to entrance
Stair-free path to entrance
