Fair
16 Guest reviews
FIVE Palm, Palm Jumeirah, Dubai, United Arab Emirates. See map
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Located in Dubai (Palm Jumeirah), this vacation home is within a 10-minute drive of Dubai Marina Mall and Aquaventure. This vacation home is 5 mi (8 km) from Marina Beach and 5.6 mi (9.1 km) from Burj Al Arab. Make yourself comfortable in this air-conditioned vacation home, featuring a kitchen with a refrigerator and an oven. Complimentary wireless internet access is available to keep you connected. Conveniences include a safe and a microwave. Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Free self parking is available onsite.
No elevators
Events/parties not allowed
Professional property host/manager
Pets not allowed
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
We have included all charges provided to us by the property.
Hindi
Greek
Filipino
English
Italian
Urdu
Spanish
Parking available
Concierge
Laundry
Gym
Entertainment
Beach services
Non-smoking
Accessible facilities
ATM/banking
Laundry facilities
Garden
Number of restaurants - 6
Number of outdoor pools - 1
Parking (limited spaces)
Free self parking
Number of bars/lounges - 2
Number of coffee shops/cafes - 2
Beach towels
Terrace
Wheelchair accessible (may have limitations)
Up on checking the toilets were dirty and the bed sheets had hair
The condition of the hotel haven't described like it be indeed, no efficient service as a 5 star hotel or hotel appartment , although I appreciated from our agent Mr Imran khan. There is a lot of way to improve it's service that surely you know better than me for instance put some tea coffee and primary need and facilities or daily cleaner.
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Fantastic location. Very luxurious apartment. The gym was new and offered free water and towels. We made use of the yoga on offer everyday. Service of everyone at the hotel was amazing. We can’t wait to go back.
Maison Privee - Luxury Sea View Apt in FIVE Resort on The Palm | Hotel in Dubai | Travala.com
On arrival, we were put into the wrong apartment for the first night. We then changed to the apartment that had been advertised. It wasn’t as clean as we are used to especially in Dubai; the floor and sofa was stained and the glass on the balcony was filthy. My biggest concern was that we didn’t have gas throughout the trip so if we did wasn’t to cook, it would have been difficult. There was no kettle either so we could not boil water. This was resolved with a kettle being supplied to us but on the 3rd day of being at the apartment. Lastly, the service at the Five hotel was appalling. The hotel looks fantastic with great facilities but the service around the main pool and pool restaurant was the worst I have ever experienced. It’s extremely expensive but took an hour most days to receive your food/drink order and it was difficult to get a bed around the pool unless you spent a minimum of 500 dirhams.