Flea infested, No towels, Not a one bedroom, it's a studeo, No Ocean view.

All was good at this location.

When we arrived, we waited for 30 minutes and so because they were asking for paperworks and has an issue with the parking area, the guard says, the owner must fill out the form and fix all the paperworks but for some reason she did not prepare the paperworks beforehand. We used a terrible pan and the stove is too rusty to use. We supposed to use the safe unfortunately, it was locked and unable to use it. The showerhead is also leaking and uncomfortable to use.

Room is clean , spacious and the area is safe ,not crowded . It has 7 eleven nearby.

Great ocean views in 2 directions

Check-in was very easy (especially compared to our friend who had a poor check-in experience). The apartment was great and had great ocean views in two directions. The area is wonderful with numerous options for food and beverages. The only negative was that there was no instructions for things to utilise (TV, internet, washing machine & pool).

Do not expect a hotel experience

Despite having confirmed beforehand our friend was almost in tears trying to check in - the One Pacific Residences concierge staff were particularly unhelpful (unwilling to help at all). Once in her unit, it was a wonderful unit (with a lovely view from the verandah) but there were no instructions for using things like the TV, internet, washing machine, nor anything explaining the opening hours for the pool (and how to get there) and the fact that a form needed to be completed before swimming there.

Its comfortable but didn’t give is the info left on the room. Cant locate the wifi but ill book again in the future

Horrific experience. Dirty, smelly, loud, Wi-Fi didn’t work, poor lighting, dangerous, and no front desk! I immediately left and booked a hotel. I couldn’t even get my money back for this place, but I didn’t care. I needed to get out of there right away. Horrific experience. Do not book under any circumstances, you will regret it. Book a nearby actual hotel instead for like $8 more per night.

Good place to rest at

This is a very good place to rest your head. Don’t expect a restaurant there so you will have to hunt for places to eat. House keeping wasn’t even offered. Due to bad timing (raining) and having to spend time there found out the tv audio wasn’t working. Tried to get fixed but ended up never getting fixed during my entire time there.

ac not working and took 2 days to get fixed, can't find the guy to check in spand us about an hour.

There was no Oceanview and we didn’t get a pass to get to the beach which prevented us to go to the ocean

Issues: - No Hot water. They tried to fix it but it still failed. - Low water pressure. There is an issue with the building. - The bedroom has no door for privacy. It has curtains instead. - no ocean view. Its a view of land only. - sofa is NOT a pullout bed. Its a small 2 seat sofa. The good: There is hot water at the pool for showers. Pool is very nice and big. The caretaker was available and responsive. The area is very corporate and safe. Mostly chinese workers staying in this building. Mactan public beach is a 60 preso taxi ride. I wouldn’t walk it as it’s a dirt road. AC works good. Room was clean and very modern as it’s a new building.

We were late due to a cancelled flight, but were still able to check in without problem. The condo is quiet and private, host has good communication as well.

The concierge were not friendly at all. They were not helpful nor were they friendly. Pool was out of order but on expedia showed it was in service. This was more like a condo than a hotel. No room service, no beach towel or anything.

The property it is ok, or maybe better than ok. Too much construction around. I think it will be nice when the construction is over. Only a couple of restaurants around, for me not to good.

Everything about our stay was great. Ms Zenaida Binomdo communicated to me very well as soon as I booked the place. She was very helpful giving as tips and instructions to make our stay comfortable- from check in to check out - everything was smooth. The property is in excellent condition and staff are very friendly & accomodating despite it s being relatively new. Will definitely come back and recommend this place!

Superb poor service

Very poor service. The room is not ready at check-in time. The bedsheet and pillow case were very wet and the cleaner was seen ironing them when we arrived there. Rooms are very small.We were there for weekend vacation but ended up wasted some time there unnecessarily.

Overall a good place but terrible service. No one wanted to take responsibility over their mistake to include the gym photos that apperently wasnt for guests who didnt stay longer than 6 months. We explained that we booked this hotel specificly for the gym and since we only had 3 nights we thought the would let us in anyway since it was their mistake, but no. They told us to contact the person who owned the flat and he didnt want to solve the situation either, just told us that there was a gym down the street. For this price range you can find better service, a disapointment for sure.

止めておいたほうが良い。

食器類も汚く使う気持ちにならない。テレビが見れない。洗濯機もトラブルがあり数時間対応してくれなかった。コンドミニアム自体の規模が大きく、館内は迷路のようだった。

テレビがつかず、洗濯機が動かなかった。