Le Pôle Résidence
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Hotel Description
With a stay at Le Pôle Résidence, you'll be centrally located in Grand-Baie, within a 10-minute walk of Grand Bay Beach and La Croisette. This golf guesthouse is 1.3 mi (2.1 km) from Merville Beach and 2 mi (3.2 km) from Neos Wellness. Make yourself at home in one of the 20 air-conditioned rooms featuring flat-screen televisions. Digital television is provided for your entertainment. Bathrooms with showers are provided. Conveniences include laptop-compatible safes and a turndown service, and housekeeping is provided on request. Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Important information
You need to know
- The seasonal pool will be open from January to December.
- Reservations are required for golf tee times and massage services. Reservations can be made by contacting the guesthouse prior to arrival, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
18
Optional fees
- Fee for cooked-to-order breakfast: approximately EUR 6.5–9 for adults, and EUR 3.25–5 for children
- Airport shuttle fee: EUR 50 per vehicle
- Late check-in fee: EUR 10 for check-in between 9:00 PM and 12:30 PM
- Late check-out is available for a fee (subject to availability)
- Crib (infant bed) fee: EUR 10.0 per day
- Credit card charges are subject to a surcharge of 5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
French
Important information
You need to know:
- The seasonal pool will be open from January to December.
- Reservations are required for golf tee times and massage services. Reservations can be made by contacting the guesthouse prior to arrival, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
Special Instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age:
18
Optional fees:
- Fee for cooked-to-order breakfast: approximately EUR 6.5–9 for adults, and EUR 3.25–5 for children
- Airport shuttle fee: EUR 50 per vehicle
- Late check-in fee: EUR 10 for check-in between 9:00 PM and 12:30 PM
- Late check-out is available for a fee (subject to availability)
- Crib (infant bed) fee: EUR 10.0 per day
- Credit card charges are subject to a surcharge of 5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
English
French
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Hotel Description
With a stay at Le Pôle Résidence, you'll be centrally located in Grand-Baie, within a 10-minute walk of Grand Bay Beach and La Croisette. This golf guesthouse is 1.3 mi (2.1 km) from Merville Beach and 2 mi (3.2 km) from Neos Wellness. Make yourself at home in one of the 20 air-conditioned rooms featuring flat-screen televisions. Digital television is provided for your entertainment. Bathrooms with showers are provided. Conveniences include laptop-compatible safes and a turndown service, and housekeeping is provided on request. Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Hotel policies
No elevators
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 24 hours
Professional property host/manager
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Cleaning and safety practices
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Cashless transactions are available
- Contactless food service / room service is available
- Food service has been amended for enhanced safety
- Essential workers only - NO
Important information
You need to know
- The seasonal pool will be open from January to December.
- Reservations are required for golf tee times and massage services. Reservations can be made by contacting the guesthouse prior to arrival, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
Optional fees
- Fee for cooked-to-order breakfast: approximately EUR 6.5–9 for adults, and EUR 3.25–5 for children
- Airport shuttle fee: EUR 50 per vehicle
- Late check-in fee: EUR 10 for check-in between 9:00 PM and 12:30 PM
- Late check-out is available for a fee (subject to availability)
- Crib (infant bed) fee: EUR 10.0 per day
- Credit card charges are subject to a surcharge of 5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
French
Amenities
Most Popular
Swimming Pool
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Spa
Entertainment
Beach services
Smoking areas
other
Breakfast available (surcharge)
Television in common areas
Safe-deposit box at front desk
Multilingual staff
Front desk (limited hours)
Full-service spa
Outdoor seasonal pool
Use of nearby fitness center (discount)
Designated smoking areas
Billiards or pool table
Number of restaurants - 1
Free reception
Number of outdoor pools - 1
Bicycle rentals on site
Free self parking
Number of bars/lounges - 1
Number of poolside bars - 1
Number of beach bars - 5
Number of coffee shops/cafes - 1
Airport transportation - pickup (surcharge)
Beach sun loungers
Pool sun loungers
Terrace
Golf caddy
Couples/private dining
Designer stores on site
Shopping mall on site
Art gallery on site
Golf cart
Wheelchair accessible – no
