Lake Shikotsu Tsuruga Resort Spa MIZU no UTA

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With a stay at Lake Shikotsu Tsuruga Resort Spa MIZU no UTA in Chitose, you'll be on a lake, within a 5-minute drive of Lake Shikotsu and Shikotsu Visitor Center. This luxury resort is 0.2 mi (0.4 km) from Shikotsuko Onsen and 3.6 mi (5.7 km) from Shikotsu-Toya National Park. Make yourself at home in one of the 53 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks. Featured amenities include a computer station, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is complimentary (available on request), and a train station pick-up service is also provided at no charge.

Property Alerts

You'll be asked to pay the following charges at the property:

• A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

• Reservations are required for spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Special Instructions

This property offers transfers from the airport and train station. To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Please contact the property in advance if arriving after 7:30 PM in order to arrange dinner service.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards; cash is not accepted
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Guests traveling with a service animal must contact the property prior to arrival.

Minimal age

18

Spoken Language

Japanese

English

Chinese (Mandarin)