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Fri, 10 Feb - Sat, 11 Feb | 0 room

Krystal Altitude Cancún
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Free WiFi
Free WiFi
Parking available
Parking available
Dining services
Dining services
Concierge
Concierge
See all amenities
Blvd. Kukulcan km 8.5, Zona Hotelera, Cancun, Mexico, United Mexican States
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Hotel Description

With a stay at Krystal Altitude Cancún in Cancun (Zona Hotelera), you'll be within a 10-minute drive of La Isla Shopping Mall and Gaviota Azul Beach. This 4-star hotel is 7.1 mi (11.5 km) from Delfines Beach and 16.7 mi (26.9 km) from Norte Beach. Make yourself at home in one of the 398 guestrooms featuring espresso makers and LED televisions. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 6 meeting rooms available for events. Free self parking is available onsite.

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Important information

You need to know

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.
  • Enhanced food service safety measures are in place.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).
  • This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Special Instructions

Front desk staff will greet guests on arrival.

Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Minimal age

21

Spoken Language

Portuguese

English

Spanish

Read more

Important information

You need to know:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.
  • Enhanced food service safety measures are in place.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).
  • This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Special Instructions:

Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Minimal age:

Spoken Language:

Portuguese

English

Spanish

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Home / Krystal Altitude Cancún

Krystal Altitude Cancún

Blvd. Kukulcan km 8.5, Zona Hotelera, Cancun, Mexico, United Mexican States. See map

984 review
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Entertainment
Beach services
Smoking areas
Show all Amenities
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Hotel Description

With a stay at Krystal Altitude Cancún in Cancun (Zona Hotelera), you'll be within a 10-minute drive of La Isla Shopping Mall and Gaviota Azul Beach. This 4-star hotel is 7.1 mi (11.5 km) from Delfines Beach and 16.7 mi (26.9 km) from Norte Beach. Make yourself at home in one of the 398 guestrooms featuring espresso makers and LED televisions. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 6 meeting rooms available for events. Free self parking is available onsite.

Hotel policies

Property confirms they are implementing enhanced cleaning measures

Gap period enforced between guest stays - 24 hours

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Check-in: From 3:00 PM
Check-out: To 12:00 PM

Cleaning and safety practices

  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Guest accommodation is sealed after cleaning
  • Cashless transactions are available
  • Food service has been amended for enhanced safety
  • Essential workers only - NO

Important information

You need to know

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.
  • Enhanced food service safety measures are in place.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).
  • This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Special Instructions

Front desk staff will greet guests on arrival.

Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Minimal age

21

Spoken Language

Portuguese

English

Spanish

Amenities

Most Popular

Free WiFi

Parking available

Dining services

Concierge

Laundry

Spa

Entertainment

Beach services

Smoking areas

Childcare

Banquet facilities

Accessible facilities

other

Elevator

Hair salon

ATM/banking

Concierge services

Laundry facilities

Television in common areas

Garden

Children's pool

Safe-deposit box at front desk

Spa services on site

Picnic area

24-hour front desk

Full-service spa

Sauna

Wedding services

Designated smoking areas

Pool umbrellas

Grocery/convenience store

Wheelchair accessible parking

In-room accessibility

Number of restaurants - 1

Number of meeting rooms - 6

Number of outdoor pools - 4

Designated smoking areas (fines apply)

Snack bar/deli

Free self parking

Number of bars/lounges - 1

Number of poolside bars - 1

Number of beach bars - 1

Number of swim-up bars - 1

Number of coffee shops/cafes - 1

Beach umbrellas

Beach cabanas (surcharge)

Beach sun loungers

Pool sun loungers

Beach towels

Terrace

Children's club (free)

Supervised childcare/activities (free)

Couples/private dining

Proposal/romance packages available

Secured parking

Outdoor entertainment area

Children's games

Children's toys

Wheelchair accessible (may have limitations)

Wheelchair-accessible concierge desk

Wheelchair-accessible path to elevator

Wheelchair-accessible registration desk

Wheelchair-accessible spa

Wheelchair-accessible fitness center

Wheelchair-accessible on-site restaurant

Wheelchair-accessible lounge

Well-lit path to entrance

Stair-free path to entrance

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