Kempinski Hotel Grand Arena

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Located in Bansko, Kempinski Hotel Grand Arena is in a shopping district, within a 5-minute walk of Bansko Ski Resort and Bansko Gondola Lift. This luxury hotel is 0.3 mi (0.4 km) from SkiBansko by Traventuria and 0.3 mi (0.5 km) from Vihren. Make yourself at home in one of the 123 guestrooms featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Bansko? This hotel has 2691 square feet (250 square meters) of space consisting of conference space and 4 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

You need to know

• The seasonal pool will be open from June to October.
• Pool access available from 9:00 AM to 9:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
• Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Cashless payment methods are available for all transactions.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Special Instructions

Front desk staff will greet guests on arrival.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• This property uses eco-friendly cleaning products
• Safety features at this property include a fire extinguisher and a first aid kit

Minimal age

18

Optional fees

• Airport shuttle fee: EUR 180 per person (one-way)
• Self parking fee: EUR 5 per day
• Valet parking fee: EUR 10 per day
• Pet fee: EUR 20 per pet, per night plus EUR 25 one-time cleaning fee
• Service animals are exempt from fees
• Crib (infant bed) fee: EUR 35 per night
• Rollaway bed fee: EUR 70 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Bulgarian

English