Kaila City Hotel

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A stay at Kaila City Hotel places you in the heart of Alanya, just a 3-minute walk from House of Ataturk and within a 5-minute drive of Alanyum Shopping Mall. This beach hotel is 3.7 mi (6 km) from Kleopatra Beach and 3.9 mi (6.2 km) from Alanya Aquapark. Make yourself at home in one of the 127 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and hair dryers. Conveniences include desks and complimentary bottled water, and housekeeping is provided daily. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Limited parking is available onsite.

You need to know

• The seasonal pool will be open from April to October.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• No pets and no service animals are allowed at this property.
• Free in-room WiFi has a 1-device limit.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
• Personal protective equipment, including masks and gloves, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; reservations are required for some onsite facilities.
• Contactless check-in and contactless check-out are available.
• Enhanced food service safety measures are in place.
• Each guestroom is kept vacant for a minimum of 24 hours between bookings.
• This property affirms that it adheres to the cleaning and disinfection practices of: SGS (3rd party expert - Global); Bureau Veritas (3rd party expert - Global); COVID-19 Guidelines (CDC); Ecolab (3rd party expert - Global); COVID-19 Guidelines (WHO); WELL Health-Safety Rating (IWBI); CovidClean (Safehotels - global expert).

Special Instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available

Minimal age

18

Optional fees

• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)
• In-room safe fee: EUR 15 per week

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

Russian

English

Turkish