Kaila City Hotel
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Hotel Description
With a stay at Kaila City Hotel, you'll be centrally located in Alanya, within a 10-minute drive of Alanya Aquapark and Oba Stadium. This all-inclusive hotel is 3.7 mi (6 km) from Kleopatra Beach and 5.6 mi (9 km) from Alanya Castle. Make yourself at home in one of the 127 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and hair dryers. Conveniences include desks and complimentary bottled water, and housekeeping is provided daily. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Limited parking is available onsite.
Important information
You need to know
- The seasonal pool will be open from April to October.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- No pets and no service animals are allowed at this property.
- Free in-room WiFi has a 1-device limit.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Special Instructions
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
Minimal age
18
Optional fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- In-room safe fee: EUR 15 per week
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
German
Russian
English
Turkish
Important information
You need to know:
- The seasonal pool will be open from April to October.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- No pets and no service animals are allowed at this property.
- Free in-room WiFi has a 1-device limit.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Special Instructions:
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
Minimal age:
18
Optional fees:
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- In-room safe fee: EUR 15 per week
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
German
Russian
English
Turkish
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Hotel Description
With a stay at Kaila City Hotel, you'll be centrally located in Alanya, within a 10-minute drive of Alanya Aquapark and Oba Stadium. This all-inclusive hotel is 3.7 mi (6 km) from Kleopatra Beach and 5.6 mi (9 km) from Alanya Castle. Make yourself at home in one of the 127 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and hair dryers. Conveniences include desks and complimentary bottled water, and housekeeping is provided daily. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Limited parking is available onsite.
Hotel policies
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 24 hours
Professional property host/manager
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert)
Property follows sanitization practices of CovidClean (Safehotels - global expert)
Property follows sanitization practices of COVID-19 Guidelines (WHO)
Property follows sanitization practices of WELL Health-Safety Rating (IWBI)
Property does not require health documentation at check-in
Cleaning and safety practices
- Property follows regional sanitization guidelines Safe Tourism Certification Program (Turkey)
- Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)
- Property follows sanitization practices of Ecolab (3rd party expert - Global)
- Property follows sanitization practices of SGS (3rd party expert - Global)
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Gloves are available to guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in is available
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
- Property follows sanitization practices of Safe Travels (WTTC - Global)
- Guest accommodation is sealed after cleaning
- Electrostatic spray is used for disinfection
- Cashless transactions are available
- Reservation might be required for some facilities onsite
- Food service has been amended for enhanced safety
- Essential workers only - NO
Important information
You need to know
- The seasonal pool will be open from April to October.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- No pets and no service animals are allowed at this property.
- Free in-room WiFi has a 1-device limit.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
Minimal age
Optional fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- In-room safe fee: EUR 15 per week
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
German
Russian
English
Turkish
Amenities
Most Popular
Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Beach services
Smoking areas
Childcare
Business facilities
Accessible facilities
other
Arcade/game room
Free breakfast
Children's pool
Safe-deposit box at front desk
Spa services on site
24-hour front desk
Full-service spa
Spa treatment room(s)
Outdoor seasonal pool
Designated smoking areas
Pool umbrellas
Number of restaurants - 1
24-hour business center
Free reception
Waterslide
Designated smoking areas (fines apply)
Snack bar/deli
Turkish bath/Hammam
Parking (limited spaces)
Number of bars/lounges - 2
Number of beach bars - 1
Number of swim-up bars - 1
Number of coffee shops/cafes - 1
Direct access to private beach
Beach umbrellas
Beach sun loungers
Pool sun loungers
Free parking nearby
Beach towels
Private beach nearby
Street parking
Distance from property (ft) - 164
Distance from property (meters) - 50
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible on-site restaurant
Well-lit path to entrance
