Kai Tulum
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Removed from My wishlist
Hotel Description
With a stay at Kai Tulum in Tulum (Zona Hotelera), you'll be steps from Playa Paraiso and 8 minutes by foot from Las Palmas Public Beach. This beach hotel is 2.7 mi (4.3 km) from Tulum Beach and 5.1 mi (8.1 km) from Tulum Mayan Ruins. Make yourself at home in one of the 11 air-conditioned rooms featuring minibars. Your bed comes with down comforters and Egyptian cotton sheets. Rooms have private furnished balconies or patios. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Important information
You need to know
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 9:00 AM - 8:00 PM. Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
- Property Registration Number EDE210312R13
Minimal age
18
Optional fees
- Fee for cooked-to-order breakfast: approximately USD 10–30 for adults, and USD 10–30 for children
- Airport shuttle fee: USD 150 per vehicle (one-way)
- Rollaway bed fee: USD 25.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
French
Spanish
Important information
You need to know:
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Special Instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 9:00 AM - 8:00 PM. Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
- Property Registration Number EDE210312R13
Minimal age:
18
Optional fees:
- Fee for cooked-to-order breakfast: approximately USD 10–30 for adults, and USD 10–30 for children
- Airport shuttle fee: USD 150 per vehicle (one-way)
- Rollaway bed fee: USD 25.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
English
French
Spanish
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Hotel Description
With a stay at Kai Tulum in Tulum (Zona Hotelera), you'll be steps from Playa Paraiso and 8 minutes by foot from Las Palmas Public Beach. This beach hotel is 2.7 mi (4.3 km) from Tulum Beach and 5.1 mi (8.1 km) from Tulum Mayan Ruins. Make yourself at home in one of the 11 air-conditioned rooms featuring minibars. Your bed comes with down comforters and Egyptian cotton sheets. Rooms have private furnished balconies or patios. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Hotel policies
No elevators
Property confirms they are implementing enhanced cleaning measures
Professional property host/manager
Cleaning and safety practices
- Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in is available
- Individually-wrapped food options are available
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available for lunch
- Individually-wrapped food options are available for dinner
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Property follows sanitization practices of Safe Travels (WTTC - Global)
- Cashless transactions are available
- Masks are compulsory at the property
- Contactless food service / room service is available
- Food service has been amended for enhanced safety
- Essential workers only - NO
Important information
You need to know
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
- Property Registration Number EDE210312R13
Minimal age
Optional fees
- Fee for cooked-to-order breakfast: approximately USD 10–30 for adults, and USD 10–30 for children
- Airport shuttle fee: USD 150 per vehicle (one-way)
- Rollaway bed fee: USD 25.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
French
Spanish
Amenities
Most Popular
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Non-smoking
other
Concierge services
Airport transportation (surcharge)
Breakfast available (surcharge)
Laundry facilities
Garden
Safe-deposit box at front desk
Front desk (limited hours)
Number of restaurants - 1
Number of outdoor pools - 1
Snack bar/deli
Bicycle rentals on site
Number of bars/lounges - 1
Pool sun loungers
Free parking nearby
Terrace
Hosted evening meal
Wheelchair accessible – no
