A stay at JW Marriott Hotel Medan places you in the heart of Medan, within a 5-minute drive of Grand City Hall and Medan Mall. This 5-star hotel is 1.7 mi (2.7 km) from Sun Plaza and 2 mi (3.1 km) from Tjong A Fie's Mansion. Make yourself at home in one of the 287 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature separate bathtubs and showers with rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

You need to know

• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Free in-room WiFi has a 10-device limit.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property.
• Social distancing measures are in place and guests are provided with hand sanitizer.
• This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Special Instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash

Optional fees

• Fee for buffet breakfast: approximately IDR 208000 for adults and IDR 103999 for children
• Airport shuttle fee: IDR 350000 per vehicle (one-way)
• Valet parking fee: IDR 100000 per day
• Rollaway bed fee: IDR 484000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Malay

English

Indonesian

Dutch