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InterContinental Hanoi Westlake, an IHG Hotel
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Free WiFi
Free WiFi
Parking available
Parking available
Bar/Lounge
Bar/Lounge
Airport transfers
Airport transfers
See all amenities
5 Tu Hoa, Hanoi, Vietnam
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Hotel Description

A stay at InterContinental Hanoi Westlake, an IHG Hotel places you in the heart of Hanoi, steps from West Lake and 11 minutes by foot from Syrena Shopping Center. This 5-star hotel is 2.5 mi (4 km) from Hoan Kiem Lake and 2.2 mi (3.6 km) from Hanoi Old City Gate. Make yourself at home in one of the 318 air-conditioned rooms featuring minibars and LCD televisions. Your room comes with a Select Comfort bed. Rooms have private balconies. Complimentary wired and wireless Internet access keeps you connected, and premium TV channels provides entertainment. Private bathrooms have deep soaking bathtubs and rainfall showerheads. Featured amenities include a business center, limo/town car service, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Read more

Important information

You need to know

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.
  • Contactless check-in and contactless check-out are available.
  • Enhanced food service safety measures are in place.
  • Individually-wrapped food options are available through room service.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Special Instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Minimal age

18

Optional fees

  • Fee for buffet breakfast: USD 23 per person (approximately)
  • Airport shuttle fee: USD 88 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Vietnamese

Korean

Japanese

English

French

Read more

Important information

You need to know:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.
  • Contactless check-in and contactless check-out are available.
  • Enhanced food service safety measures are in place.
  • Individually-wrapped food options are available through room service.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Special Instructions:

Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Minimal age:

Optional fees:

  • Fee for buffet breakfast: USD 23 per person (approximately)
  • Airport shuttle fee: USD 88 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language:

Vietnamese

Korean

Japanese

English

French

This page has been refreshed for the best prices.
Home / InterContinental Hanoi Westlake, an IHG Hotel

InterContinental Hanoi Westlake, an IHG Hotel

5 Tu Hoa, Hanoi, Vietnam. See map

994 review
Free WiFi
Parking available
Bar/Lounge
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Show all Amenities
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Available Rooms

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Hotel Description

A stay at InterContinental Hanoi Westlake, an IHG Hotel places you in the heart of Hanoi, steps from West Lake and 11 minutes by foot from Syrena Shopping Center. This 5-star hotel is 2.5 mi (4 km) from Hoan Kiem Lake and 2.2 mi (3.6 km) from Hanoi Old City Gate. Make yourself at home in one of the 318 air-conditioned rooms featuring minibars and LCD televisions. Your room comes with a Select Comfort bed. Rooms have private balconies. Complimentary wired and wireless Internet access keeps you connected, and premium TV channels provides entertainment. Private bathrooms have deep soaking bathtubs and rainfall showerheads. Featured amenities include a business center, limo/town car service, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Hotel policies

LGBTQ friendly

Property confirms they are implementing enhanced cleaning measures

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Check-in: From 3:00 PM
Check-out: To 12:00 PM

Cleaning and safety practices

  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Food service has been amended for enhanced safety

Important information

You need to know

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.
  • Contactless check-in and contactless check-out are available.
  • Enhanced food service safety measures are in place.
  • Individually-wrapped food options are available through room service.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Special Instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Minimal age

18

Optional fees

  • Fee for buffet breakfast: USD 23 per person (approximately)
  • Airport shuttle fee: USD 88 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Vietnamese

Korean

Japanese

English

French

Amenities

Most Popular

Free WiFi

Parking available

Bar/Lounge

Airport transfers

Dining services

Concierge

Laundry

Spa

Gym

Entertainment

Smoking areas

Childcare

Business facilities

Banquet facilities

Transportation services

Accessible facilities

other

Elevator

ATM/banking

Concierge services

Gift shops or newsstand

Airport transportation (surcharge)

Coffee/tea in common areas

Breakfast available (surcharge)

Laundry facilities

Garden

Library

Children's pool

Safe-deposit box at front desk

Spa services on site

Multilingual staff

Free newspapers in lobby

Free use of nearby fitness center

24-hour front desk

Business center

Porter/bellhop

Express check-out

Limo or town car service available

Meeting rooms

Steam room

Sauna

Wedding services

Express check-in

Designated smoking areas

Pool umbrellas

Wheelchair accessible path of travel

Accessible bathroom

Wheelchair accessible parking

In-room accessibility

Number of restaurants - 3

Number of outdoor pools - 1

Conference center

Snack bar/deli

Free self parking

Computer station

Number of bars/lounges - 3

Number of poolside bars - 1

Number of swim-up bars - 1

Number of coffee shops/cafes - 1

Pool sun loungers

Terrace

24-hour health club

Ballroom

Banquet hall

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