InterContinental Hanoi Westlake, an IHG Hotel, Hanoi, Vietnam
Fri, 05 Apr - Sat, 06 Apr | 0 room

InterContinental Hanoi Westlake, an IHG Hotel
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8.8 Excellent
964 reviews
Free WiFi
Free WiFi
Parking available
Parking available
Airport transfers
Airport transfers
Dining services
Dining services
See all amenities
5 Tu Hoa, Hanoi, Vietnam
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Hotel Description

A stay at InterContinental Hanoi Westlake, an IHG Hotel places you in the heart of Hanoi, steps from West Lake and a 3-minute drive from Ho Chi Minh Mausoleum. This luxury hotel is 2 mi (3.3 km) from Dong Xuan Market and 2.6 mi (4.3 km) from Thang Long Water Puppet Theatre. Make yourself at home in one of the 318 air-conditioned rooms featuring minibars and LCD televisions. Your room comes with a Select Comfort bed. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and premium TV channels provides entertainment. Private bathrooms have deep soaking bathtubs and rainfall showerheads. Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

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Important information

You need to know

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Special Instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Minimal age

18

Optional fees

  • Fee for buffet breakfast: approximately USD 23 per person
  • Airport shuttle fee: USD 88 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 45.36 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Vietnamese

Korean

Japanese

English

Chinese (Mandarin)

French

Read more

Important information

You need to know:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Special Instructions:

Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Minimal age:

Optional fees:

  • Fee for buffet breakfast: approximately USD 23 per person
  • Airport shuttle fee: USD 88 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 45.36 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language:

Vietnamese

Korean

Japanese

English

Chinese (Mandarin)

French

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05 Apr 2024
Friday
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06 Apr 2024
Saturday
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2 Adults - 0 Child
1 room
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Hotel Description

A stay at InterContinental Hanoi Westlake, an IHG Hotel places you in the heart of Hanoi, steps from West Lake and a 3-minute drive from Ho Chi Minh Mausoleum. This luxury hotel is 2 mi (3.3 km) from Dong Xuan Market and 2.6 mi (4.3 km) from Thang Long Water Puppet Theatre. Make yourself at home in one of the 318 air-conditioned rooms featuring minibars and LCD televisions. Your room comes with a Select Comfort bed. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and premium TV channels provides entertainment. Private bathrooms have deep soaking bathtubs and rainfall showerheads. Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Hotel policies

LGBTQ friendly

Property confirms they are implementing enhanced cleaning measures

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Check-in: From 3:00 PM
Check-out: To 12:00 PM

Cleaning and safety practices

  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Food service has been amended for enhanced safety

Important information

You need to know
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
18
Optional fees
  • Fee for buffet breakfast: approximately USD 23 per person
  • Airport shuttle fee: USD 88 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 45.36 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Vietnamese

Korean

Japanese

English

Chinese (Mandarin)

French

Amenities

Most Popular

Free WiFi

Parking available

Airport transfers

Dining services

Concierge

Laundry

Spa

Gym

Entertainment

Smoking areas

Childcare

Business facilities

Banquet facilities

Transportation services

Accessible facilities

other

Elevator

ATM/banking

Concierge services

Gift shops or newsstand

Airport transportation (surcharge)

Coffee/tea in common areas

Breakfast available (surcharge)

Laundry facilities

Garden

Library

Children's pool

Safe-deposit box at front desk

Spa services on site

Multilingual staff

Free newspapers in lobby

Free use of nearby fitness center

24-hour front desk

Business center

Porter/bellhop

Express check-out

Limo or town car service available

Full-service spa

Meeting rooms

Steam room

Sauna

Wedding services

Express check-in

Designated smoking areas

Pool umbrellas

Number of restaurants - 3

Number of outdoor pools - 1

Conference center

Snack bar/deli

Free self parking

Computer station

Number of bars/lounges - 3

Number of poolside bars - 1

Number of swim-up bars - 1

Number of coffee shops/cafes - 1

Pool sun loungers

Terrace

24-hour health club

Proposal/romance packages available

Ballroom

Banquet hall

Wheelchair accessible (may have limitations)

Wheelchairs available on site

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