INNSiDE by Meliá Madrid Gran Vía

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With a stay at INNSiDE by Meliá Madrid Gran Vía, you'll be centrally located in Madrid, steps from Gran Via Street and within a 10-minute walk of Puerta del Sol. This 4-star hotel is 1.3 mi (2 km) from Prado Museum and 1.5 mi (2.3 km) from Royal Palace of Madrid. Make yourself at home in one of the 117 air-conditioned rooms featuring free minibar items. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.

You need to know

• Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.
• Contactless check-in and contactless check-out are available.
• Individually-wrapped food options are available for breakfast.
• This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Special Instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
• Guests must contact this property in advance to reserve cribs/infant beds
• This property accepts credit cards and cash
• Cashless transactions are available
• Long-term renters welcome
• This property uses eco-friendly cleaning products
• This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Minimal age

18

Optional fees

• Fee for buffet breakfast: approximately EUR 14 per person
• Pet fee: EUR 40 per pet, per day
• Service animals are exempt from fees
• Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

English

Italian

French

Spanish