INNSiDE by Meliá Frankfurt Ostend

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A stay at INNSiDE by Meliá Frankfurt Ostend places you in the heart of Frankfurt, steps from European Central Bank and 10 minutes by foot from Frankfurt Zoo. This 4.5-star hotel is 1.4 mi (2.2 km) from Frankfurt Christmas Market and 3 mi (4.8 km) from Frankfurt Trade Fair. Make yourself at home in one of the 168 air-conditioned rooms featuring free minibar items and LCD televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature bathtubs or showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 6 meeting rooms available for events. Self parking (subject to charges) is available onsite.

Property Alerts

You'll be asked to pay the following charges at the property:

• A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

You need to know

• Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.
• Contactless check-out is available.
• This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Special Instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
• Guests must contact this property in advance to reserve cribs/infant beds
• This property accepts credit cards; cash is not accepted
• Cashless transactions are available
• This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Minimal age

18

Optional fees

• Fee for buffet breakfast: approximately EUR 19 for adults and EUR 9.5 for children
• Self parking fee: EUR 22.00 per day
• Pet fee: EUR 30 per pet, per night
• Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

English

Spanish