A stay at Illa Experience Hotel places you in the heart of Quito, within a 5-minute walk of Monastery of Santa Catalina and Manuela Saenz Museum. This 4.5-star hotel is 12.5 mi (20.1 km) from Quicentro Sur Mall and 0.3 mi (0.4 km) from Nayon Xtreme Valley. Make yourself at home in one of the 10 individually decorated guestrooms, featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include a 24-hour business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Property Alerts

You'll be asked to pay the following charges at the property:

• All citizens of Ecuador will be charged the national value-added tax (12%) upon checkout. Non-residents on a tourist visa will not be required to pay this tax. The tax exemption does not apply for stays over 90 days.

We have included all charges provided to us by the property.

You need to know

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
• No pets and no service animals are allowed at this property.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Personal protective equipment, including masks and gloves, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
• Contactless check-in and contactless check-out are available.
• Each guestroom is kept vacant for a minimum of 24 hours between bookings.
• This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Special Instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
• Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Minimal age

18

Optional fees

• Airport shuttle fee: USD 75.00 per room (one-way)
• Airport shuttle fee per child: USD 0.00
• Rollaway bed fee: USD 99.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Portuguese

English

Spanish