ibis Surabaya City Center
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Removed from My wishlist
Hotel Description
With a stay at ibis Surabaya City Center, you'll be centrally located in Surabaya, a 1-minute drive from Tunjungan Plaza and 13 minutes from Pakuwon Mall. This spa hotel is 0.5 mi (0.8 km) from Joko Dolog Statue and 0.6 mi (1 km) from Grahadi. Make yourself at home in one of the 224 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Surabaya? This hotel has 1937 square feet (180 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Important information
You need to know
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-in and contactless check-out are available.
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property uses a grey water recycling system
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Minimal age
18
Optional fees
- Fee for buffet breakfast: approximately IDR 80000 per person
- Airport shuttle fee: IDR 250000 per vehicle (one-way, maximum occupancy 3)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Indonesian
Important information
You need to know:
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-in and contactless check-out are available.
Special Instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property uses a grey water recycling system
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Minimal age:
18
Optional fees:
- Fee for buffet breakfast: approximately IDR 80000 per person
- Airport shuttle fee: IDR 250000 per vehicle (one-way, maximum occupancy 3)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
English
Indonesian
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Hotel Description
With a stay at ibis Surabaya City Center, you'll be centrally located in Surabaya, a 1-minute drive from Tunjungan Plaza and 13 minutes from Pakuwon Mall. This spa hotel is 0.5 mi (0.8 km) from Joko Dolog Statue and 0.6 mi (1 km) from Grahadi. Make yourself at home in one of the 224 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Surabaya? This hotel has 1937 square feet (180 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Cleaning and safety practices
- Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in is available
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
Important information
You need to know
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-in and contactless check-out are available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property uses a grey water recycling system
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Minimal age
Optional fees
- Fee for buffet breakfast: approximately IDR 80000 per person
- Airport shuttle fee: IDR 250000 per vehicle (one-way, maximum occupancy 3)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Indonesian
Amenities
Most Popular
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Entertainment
Non-smoking
Business facilities
Transportation services
Accessible facilities
other
Elevator
Airport transportation (surcharge)
Conference space
Coffee/tea in common areas
Breakfast available (surcharge)
Laundry facilities
Garden
Safe-deposit box at front desk
Spa services on site
24-hour front desk
Business center
Express check-out
Full-service spa
Meeting rooms
Wheelchair accessible parking
Assistive listening devices available
Area shuttle (surcharge)
Number of restaurants - 1
Conference space size (feet) - 1937
Conference space size (meters) - 180
Free reception
Free self parking
Number of bars/lounges - 1
Number of coffee shops/cafes - 1
Airport transportation - pickup (surcharge)
Water dispenser
Vegetable garden
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
Wheelchair-accessible meeting spaces/business center
