Hyatt Zilara Riviera Maya Adults Only All Inclusive
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Hotel Description
With a stay at Hyatt Zilara Riviera Maya Adults Only All Inclusive in Playa del Carmen, you'll be 5.5 mi (8.9 km) from Maroma Beach and 7.1 mi (11.4 km) from Quinta Alegría Shopping Mall. This luxury property is 11.7 mi (18.8 km) from Xplor Theme Park and 12.2 mi (19.6 km) from Xcaret Eco Theme Park. Make yourself at home in one of the 291 air-conditioned rooms featuring free minibar items. Your bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Cable television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers. Featured amenities include express check-in, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Playa del Carmen? This property has 6747 square feet (627 square meters) of space consisting of conference space and 2 meeting rooms. Free valet parking is available onsite.
Important information
You need to know
- Pool access available from 8:00 AM to 8:00 PM.
- Guests under 18 years old are not permitted at this adults-only property.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
Special Instructions
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Guests will receive an email 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Cashless transactions are available
- This property uses eco-friendly cleaning products
Minimal age
18
Spoken Language
German
Portuguese
English
Spanish
Serbian
Important information
You need to know:
- Pool access available from 8:00 AM to 8:00 PM.
- Guests under 18 years old are not permitted at this adults-only property.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
Special Instructions:
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Guests will receive an email 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Cashless transactions are available
- This property uses eco-friendly cleaning products
Minimal age:
18
Spoken Language:
German
Portuguese
English
Spanish
Serbian
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Hotel Description
With a stay at Hyatt Zilara Riviera Maya Adults Only All Inclusive in Playa del Carmen, you'll be 5.5 mi (8.9 km) from Maroma Beach and 7.1 mi (11.4 km) from Quinta Alegría Shopping Mall. This luxury property is 11.7 mi (18.8 km) from Xplor Theme Park and 12.2 mi (19.6 km) from Xcaret Eco Theme Park. Make yourself at home in one of the 291 air-conditioned rooms featuring free minibar items. Your bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Cable television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers. Featured amenities include express check-in, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Playa del Carmen? This property has 6747 square feet (627 square meters) of space consisting of conference space and 2 meeting rooms. Free valet parking is available onsite.
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Minimum guest age is 18
Caters to adults only
Property confirms they are implementing enhanced cleaning measures
Professional property host/manager
Cleaning and safety practices
- Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
- Property is cleaned with disinfectant
- Guests are provided with free hand sanitizer
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Electrostatic spray is used for disinfection
- Cashless transactions are available
- Food service has been amended for enhanced safety
- Essential workers only - NO
Important information
You need to know
- Pool access available from 8:00 AM to 8:00 PM.
- Guests under 18 years old are not permitted at this adults-only property.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Cashless transactions are available
- This property uses eco-friendly cleaning products
Minimal age
Spoken Language
German
Portuguese
English
Spanish
Serbian
Amenities
Most Popular
Free WiFi
Parking available
Bar/Lounge
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Beach services
Smoking areas
Business facilities
Banquet facilities
Accessible facilities
other
Elevator
Hair salon
ATM/banking
Concierge services
Gift shops or newsstand
Shopping on site
Conference space
Laundry facilities
Garden
Free breakfast
Multilingual staff
Free newspapers in lobby
Free use of nearby fitness center
24-hour front desk
Porter/bellhop
Full-service spa
Spa treatment room(s)
Meeting rooms
Wedding services
Express check-in
Designated smoking areas
Pool umbrellas
Billiards or pool table
Grocery/convenience store
Number of restaurants - 4
Conference space size (feet) - 6747
Conference space size (meters) - 627
Number of meeting rooms - 2
Number of outdoor pools - 1
Number of spa tubs - 1
Designated smoking areas (fines apply)
Parking (limited spaces)
Free bicycles on site
Free self parking
Free valet parking
Number of bars/lounges - 4
Number of poolside bars - 1
Number of swim-up bars - 1
Number of coffee shops/cafes - 1
Beach cabanas (surcharge)
Pool cabanas (surcharge)
Beach towels
Terrace
Internet access
Karaoke
Games
Table tennis
Water dispenser
Concerts/live shows
Evening entertainment
Designer stores on site
Proposal/romance packages available
Ballroom
Banquet hall
Reception hall
Eco-friendly cleaning products used
Uncovered parking
Secured parking
Uncovered parking
Secured parking
Outdoor entertainment area
Outdoor furniture
Wheelchair accessible (may have limitations)
Free beach club on site
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible lounge
Wheelchairs available on site
Bicycle parking available
Well-lit path to entrance
