With a stay at Hyatt Regency Hakone Resort and Spa in Hakone (Gora), you'll be within a 5-minute drive of Hakone Gora Park and Hakone Kowakien Yunessun. This 4.5-star resort is 1.4 mi (2.2 km) from Hakone Open Air Museum and 4.5 mi (7.3 km) from Sengokuhara Susuki Prairie. Make yourself at home in one of the 80 guestrooms featuring refrigerators and minibars. Wired and wireless Internet access is complimentary, and LCD televisions with satellite programming provide entertainment. Bathrooms have hair dryers and slippers. Conveniences include phones, as well as safes and desks. Featured amenities include complimentary wired Internet access, express check-in, and express check-out. Planning an event in Hakone? This resort has facilities measuring 1141 square feet (106 square meters), including conference space. A train station pick-up service is provided at no charge, and free self parking is available onsite.

Property Alerts

You'll be asked to pay the following charges at the property:

• A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• A car is recommended for transportation to and from this property.
• Parking height restrictions apply.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Personal protective equipment, including masks, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
• This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Special Instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests who wish to enjoy dinner service at any onsite restaurant during their stay are encouraged to contact the property before arrival to make a reservation. Dinner is not included in the half board rate plan for children age 12 or younger.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Minimal age

18

Optional fees

• Fee for cooked-to-order breakfast: approximately JPY 4859 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Japanese

English