Hyatt Regency Addis Ababa

9.0

Wonderful

69 Guest reviews

9.0

Wonderful

69 Verified Reviews

Read all reviews

Cleanliness9.4/10

Service9.0/10

Comfort9.6/10

Condition9.4/10

Neighborhood8.4/10

Amenities8.8/10

Lovely hotel - rooms not so private.

Lovely hotel with great amenity. The breakfast was outstanding. Our room wasn’t the best - neither the fridge nor the AC worked. Also, the room layout isn’t ideal in that there’s no separate bathroom. For couples or solo that’s likely fine, but there’s no private space to dress or undress before entering the shower. Who ever you room with will see you naked!

From the moment we arrived, the front desk staff made us feel incredibly welcome. They were professional, warm, and always available to assist with any questions or special requests. The concierge team went above and beyond to ensure our family had the best experience, offering fantastic recommendations and making all the arrangements with ease. Their attention to detail and genuine care made a huge difference in our trip. A special mention to the Regency Club staff, who provided impeccable service every day. Their friendly demeanor and personal touches made us feel right at home, and they truly went out of their way to ensure our family was comfortable and well taken care of.

Great place, wonderful view of Addis, esp from high floors, highly professional staff. Happy to stay here again.

Excellent service!

Highly recommend

Such a nice hotel! Loved the courtyard. The pool amazing. Room nicely appointed and comfortable. Staff great. Food good. In heart of the city.

Clean, comfortable and luxurious. Best hotel stay I've ever had in Ethiopia. I come many times every year. I will only stay at this hotel from now onward.

Convenient for transfer to the airport but the area lacks easy access to outside restaurants etc.

Good place and nice food

Always expect the best at Hyatt.

My experience here this week was nothing short of remarkable From the moment we walked through the door I thank you for making our stay memorable

the front desk was amazing service provided by Ms. Blen very professional and exceptional service. Also, restaurant service was also exception Ms. Yelenwork in the restaurant was exceptional.

Great facilities including pool and gym. Comfortable and updated rooms.

Very nice hotel in central Addis. The rooms were very nice and the staff were very helpful. The bed was quite hard.

Favorite hotel for business in Addis

Great hotel from the rooms, to the staff, to the food! I've stayed at several of the nice hotels in Addis and this is my favorite!

The staff was so welcoming and helpful.

Was made violently ill from eating in restaurant.

The property is great. Had difficulty getting staff to print a receipt upon checkout, but otherwise decent service.

The food in the restaurant is horrible in 1st floor the is not Good but the get a good service Food I m not gone recommended to anyone

Enjoyable stay

The place is beautiful and the staff very polite. I'm happy at the way management responded to my queries. This is how it should be. I am also very grateful for the upgrade they gave on my booking. I recommend Hyatt Regency Addis Ababa!

Excellent luxury hotel with high end amenities, great service, and modern style.

If you are Ethiopian, I advise that you don’t stay at this hotel. It’s a great place to eat and go , but if you trying to book a room and stay , you will be treated horribly if you are Ethiopian that speaks Amharic. I was shocked because almost all the employees are local Ethiopians and you would think they will treat you well since you Ethiopian too. Wrong , you will only get treated well if you different national and talk to them in English. Me and my wife are from U.S.A and we went back home for a week vacation. We only stayed there for two night because of how we were treated by the staff just because we Ethiopians. Two different night my wife called front desk to order room service, she spoke with them in Amharic. Our orders were never transferred to the person in charge. After hours of waiting , I called the front myself and spoke to them in English and they rushed to get the orders in minutes. You will be treated as a trespasser trying to navigate the pool and other areas of the hotel. That is absolutely shame from a five star hotel , we paid the same money us the other people to stay there and we expect same treatment.These happened both night we stayed. That mad my wife mad and we decided to change hotel. My advice to your hotel is , your entire staff needs diversity training course.

If you are Ethiopian, I advise that you don’t stay at this hotel. It’s a great place to eat and go , but if you trying to book a room and stay , you will be treated horribly if you are Ethiopian that speaks Amharic. I was shocked because almost all the employees are local Ethiopians and you would think they will treat you well since you Ethiopian too. Wrong , you will only get treated well if you different national and talk to them in English. Me and my wife are from U.S.A and we went back home for a week vacation. We only stayed there for two night because of how we were treated by the staff just because we Ethiopians. Two different night my wife called front desk to order room service, she spoke with them in Amharic. Our orders were never transferred to the person in charge. After hours of waiting , I called the front myself and spoke to them in English and they rushed to get the orders in minutes. You will be treated as a trespasser trying to navigate the pool and other areas of the hotel. That is absolutely shame from a five star hotel , we paid the same money us the other people to stay there and we expect same treatment.These happened both night we stayed. That mad my wife mad and we decided to change hotel. My advice to your hotel is , your entire staff needs diversity training course.

Clean, great staff and service ,location is good, but overpriced compared to other similar hotels worldwide

Great hotel option in Addis. Since it is fairly new, it’s your nicest option. The only downside is the area around it is very busy with traffic. I would recommend booking a garden view room if you need quiet. All the food options are excellent, the pool and gym lovely, and the spa is the best in town! I’ve stayed at the Hilton, Sheraton, and Radisson Blu in Addis and the Hyatt is just as nice if not nicer! Give it a try, you won’t be disappointed.

Very comfortable accommodations and great breakfast buffet. Would recommend!

Beautiful hotel

Beautiful hotel, very comfortable. Food was great!

Great first impression

Excellent stay. Room was spotless and all facilities were exceptional. Superb breakfast and friendly staff. Will definitely be back

The staff and service us amazing! The team at breakfast are so attentive. The check in process was great as well. I really enjoying staying here.

From the airport pick up, check in up to check out everything was prefect and I’ll stay again on my next trip to Ethiopia.

Amazing service, great property

Amazing service. I had a minor complaint about noise and staff jumped into action and offered to switch my room to a garden view. Staff was very helpful arranging cars at a reasonable rate. The facilities and restaurants were top rate, and this is coming from someone who prefers to not eat at hotels. My one minor gripe (and a lot of newer properties have the same issue) is the open bathroom. If you need to get up to use the bathroom or want to get going before your partner, using the bathroom is noisy and disruptive. I know the open design makes the room look bigger, but it's impractical.

Great place to stay in Addis, worth the price

Management take action very fast even if you have a small issue.

Nice & clean

Nice, New, Clean

Hotel was nice for our quick stay. It feels brand new, has a very nice couple of restaurants, comfortable beds. I was disappointed that despite "booking" the airport shuttle for a specific time in the morning that it was not available (it had already gone to the airport). We were quickly helped to a cab instead, but was a bit annoying. The actual hotel facilities are wonderful though and the hospitality was otherwise very nice; we'd stay again.

Great Stay in Addis

Greater range of breakfast food would make it an excellent hotel. Bereket was excellent, great service, knowledgeable and he takes pride in his work

A great property

Próximo ao aeroporto e muito confortável.

Excelente Hotel, staff extremamente simpatico e atencioso, especialmente o Sr. Hammid (acho que era esse o nome). o quarto muito bonito, bem decorado, limpo e confortável, além de café da manhã bem completo e curto trajeto até o aeroporto.

Nice

Hotel is clean and nice, recommend it

Nice lounche area, good restaurants and coffee shops. Great gym and Spa.

Eccellente e non lontano dall'aeroporto

Hotel eccellente sotto molti punti di vista. Posizione strategica (ben collegato all'aeroporto). Buon comfort. Ottimi servizi, fra cui la palestra e la piscina. Eccellente colazione. Camera spaziosa. Buon rapporto qualità-prezzo. Presenza di ristorante e di un caffè/bar molto grazioso.

Nice

Generally is very good, rooms are clean and nice , good service, they have a great Gym , Foods are nice , Perfect Breakfast, I reccomend it

Fantastic hotel in Addis

Really really enjoyed. Hotel newly opend this year, all the facilty are new and fine Room is coze and clean, Eveything is fine, all the staffs are very kind and professional Believe this hotal will be reach Best hotel in Addis. Love this hotel.