Hotel Villa Santa Catarina
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Hotel Description
When you stay at Hotel Villa Santa Catarina in Santa Catarina Palopo, you'll be on a lake, just steps from Multiple Use Area Lake Atitlan Basin and Pintando Santa Catarina Palopó. This family-friendly hotel is 12.7 mi (20.5 km) from Tzantizotz Nature Reserve and 19.5 mi (31.3 km) from Cerro Tzankujil. Stay in one of 38 guestrooms featuring LED televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Important information
You need to know
- Hot springs access available from 9:00 AM to 8:00 PM.
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 9 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Cashless payment methods are available for all transactions.
Special Instructions
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
Minimal age
21
Optional fees
- Fee for full breakfast: approximately GTQ 60.00–125.00 for adults, and GTQ 60.00–125.00 for children
- Crib (infant bed) fee: GTQ 150 per night
- Rollaway bed fee: GTQ 150 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Important information
You need to know:
- Hot springs access available from 9:00 AM to 8:00 PM.
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 9 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Cashless payment methods are available for all transactions.
Special Instructions:
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
Minimal age:
21
Optional fees:
- Fee for full breakfast: approximately GTQ 60.00–125.00 for adults, and GTQ 60.00–125.00 for children
- Crib (infant bed) fee: GTQ 150 per night
- Rollaway bed fee: GTQ 150 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
English
Spanish
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Hotel Description
When you stay at Hotel Villa Santa Catarina in Santa Catarina Palopo, you'll be on a lake, just steps from Multiple Use Area Lake Atitlan Basin and Pintando Santa Catarina Palopó. This family-friendly hotel is 12.7 mi (20.5 km) from Tzantizotz Nature Reserve and 19.5 mi (31.3 km) from Cerro Tzankujil. Stay in one of 38 guestrooms featuring LED televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Hotel policies
No elevators
Noise-free rooms not guaranteed
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 24 hours
Professional property host/manager
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Property follows sanitization practices of CovidClean (Safehotels - global expert)
Property follows sanitization practices of COVID-19 Guidelines (WHO)
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Cleaning and safety practices
- Property is cleaned with disinfectant
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Property follows sanitization practices of Safe Travels (WTTC - Global)
- Electrostatic spray is used for disinfection
- Cashless transactions are available
- Contactless food service / room service is available
- Food service has been amended for enhanced safety
Important information
You need to know
- Hot springs access available from 9:00 AM to 8:00 PM.
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 9 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Cashless payment methods are available for all transactions.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
Minimal age
Optional fees
- Fee for full breakfast: approximately GTQ 60.00–125.00 for adults, and GTQ 60.00–125.00 for children
- Crib (infant bed) fee: GTQ 150 per night
- Rollaway bed fee: GTQ 150 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Amenities
Most Popular
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Transportation services
other
Gift shops or newsstand
Airport transportation (surcharge)
Conference space
Fireplace in lobby
Breakfast available (surcharge)
Laundry facilities
Arcade/game room
Garden
Safe-deposit box at front desk
Free newspapers in lobby
24-hour front desk
Full-service spa
Wedding services
Pool umbrellas
Billiards or pool table
Area shuttle (surcharge)
Number of restaurants - 1
Number of outdoor pools - 2
Number of spa tubs - 1
Conference center
Snack bar/deli
Parking (limited spaces)
Free self parking
Number of bars/lounges - 1
Pool sun loungers
Terrace
Babysitting or childcare (surcharge)
Proposal/romance packages available
Uncovered parking
Secured parking
Wheelchair accessible – no
Upper floors accessible by stairs only
