Hotel Villa Mercedes
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Removed from My wishlist
Hotel Description
Located in San Cristóbal de las Casas, Hotel Villa Mercedes is in the historical district, within a 5-minute drive of Amber Museum of Chiapas and Santo Domingo Handicraft Market. This upscale hotel is 1.1 mi (1.8 km) from Plaza 31 de Marzo and 1.1 mi (1.8 km) from Mesoamerican Museum of Jade. Stay in one of 83 guestrooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in San Cristóbal de las Casas? This hotel has 4408 square feet (409 square meters) of space consisting of a conference center and 3 meeting rooms. Free self parking is available onsite.
Important information
You need to know
- One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- A car is not required for transportation to and from this property.
- Contactless check-out is available.
Special Instructions
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher
Minimal age
18
Optional fees
- Fee for English breakfast: approximately MXN 165 for adults and MXN 85 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Important information
You need to know:
- One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- A car is not required for transportation to and from this property.
- Contactless check-out is available.
Special Instructions:
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher
Minimal age:
18
Optional fees:
- Fee for English breakfast: approximately MXN 165 for adults and MXN 85 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
English
Spanish
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Hotel Description
Located in San Cristóbal de las Casas, Hotel Villa Mercedes is in the historical district, within a 5-minute drive of Amber Museum of Chiapas and Santo Domingo Handicraft Market. This upscale hotel is 1.1 mi (1.8 km) from Plaza 31 de Marzo and 1.1 mi (1.8 km) from Mesoamerican Museum of Jade. Stay in one of 83 guestrooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in San Cristóbal de las Casas? This hotel has 4408 square feet (409 square meters) of space consisting of a conference center and 3 meeting rooms. Free self parking is available onsite.
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 24 hours
Professional property host/manager
Cleaning and safety practices
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
Important information
You need to know
- One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- A car is not required for transportation to and from this property.
- Contactless check-out is available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher
Minimal age
Optional fees
- Fee for English breakfast: approximately MXN 165 for adults and MXN 85 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Amenities
Most Popular
Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Business facilities
Banquet facilities
Transportation services
Accessible facilities
other
Concierge services
Gift shops or newsstand
Shopping on site
Conference space
Fireplace in lobby
Barbecue grill(s)
Coffee/tea in common areas
Hiking/biking trails nearby
Breakfast available (surcharge)
Laundry facilities
Television in common areas
Garden
Safe-deposit box at front desk
Multilingual staff
24-hour front desk
Business center
Porter/bellhop
Express check-out
Mountain biking nearby
Wedding services
Express check-in
Designated smoking areas
Wheelchair accessible parking
Free area shuttle
Number of restaurants - 2
24-hour business center
Conference space size (feet) - 4408
Conference space size (meters) - 409
Number of meeting rooms - 3
Conference center
Snack bar/deli
Free self parking
Number of bars/lounges - 1
Number of coffee shops/cafes - 1
Free long-term parking
Free RV, bus, truck parking
Terrace
Proposal/romance packages available
Uncovered parking
Secured parking
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
Wheelchair-accessible on-site restaurant
Well-lit path to entrance
