Hotel Riu Garoé, Puerto de la Cruz, Spain
Thu, 09 May - Fri, 10 May | 0 room

Hotel Riu Garoé
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9.4 Exceptional
114 reviews
Free WiFi
Free WiFi
Airport transfers
Airport transfers
Dining services
Dining services
Concierge
Concierge
See all amenities
Doctor Celestino González Padrón, 3, Puerto de la Cruz, Spain
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Hotel Description

When you stay at Hotel Riu Garoé in Puerto de la Cruz, you'll be connected to a shopping center, within a 5-minute drive of Lago Martianez Swimming Pools and Plaza del Charco. This upscale hotel is 0.2 mi (0.3 km) from Botanical Gardens and 0.7 mi (1.1 km) from Jardin Aquatico. Make yourself at home in one of the 190 guestrooms featuring minibars and flat-screen televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

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Important information

You need to know

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
  • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.

Special Instructions

Front desk staff will greet guests on arrival. This property enforces a smart-casual dress code during dinner at the restaurant, which includes long trousers for men.

Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Minimal age

18

Optional fees

  • Airport shuttle fee: EUR 80.00 per vehicle (one-way, maximum occupancy 7)
  • In-room safe fee: EUR 2 per day
  • Spa fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

English

French

Spanish

Read more

Important information

You need to know:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
  • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.

Special Instructions:

Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Minimal age:

Optional fees:

  • Airport shuttle fee: EUR 80.00 per vehicle (one-way, maximum occupancy 7)
  • In-room safe fee: EUR 2 per day
  • Spa fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language:

German

English

French

Spanish

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09 May 2024
Thursday
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10 May 2024
Friday
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2 Adults - 0 Child
1 room
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Hotel Description

When you stay at Hotel Riu Garoé in Puerto de la Cruz, you'll be connected to a shopping center, within a 5-minute drive of Lago Martianez Swimming Pools and Plaza del Charco. This upscale hotel is 0.2 mi (0.3 km) from Botanical Gardens and 0.7 mi (1.1 km) from Jardin Aquatico. Make yourself at home in one of the 190 guestrooms featuring minibars and flat-screen televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Hotel policies

Biosphere

Travelife

Property confirms they are implementing enhanced cleaning measures

Professional property host/manager

Property follows sanitization practices of COVID-19 Guidelines (WHO)

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Check-in: From 2:00 PM
Check-out: To 11:00 AM

Cleaning and safety practices

  • Property follows regional sanitization guidelines Safe Tourism Certified (Spain)
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Cashless transactions are available

Important information

You need to know
  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
  • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
Special Instructions
Front desk staff will greet guests on arrival. This property enforces a smart-casual dress code during dinner at the restaurant, which includes long trousers for men.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
18
Optional fees
  • Airport shuttle fee: EUR 80.00 per vehicle (one-way, maximum occupancy 7)
  • In-room safe fee: EUR 2 per day
  • Spa fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

English

French

Spanish

Amenities

Most Popular

Free WiFi

Airport transfers

Dining services

Concierge

Laundry

Spa

Gym

Entertainment

Smoking areas

Childcare

Business facilities

Banquet facilities

Transportation services

Accessible facilities

other

Hair salon

Concierge services

Airport transportation (surcharge)

Conference space

Hiking/biking trails nearby

Laundry facilities

Arcade/game room

Garden

Library

Health club

Children's pool

Safe-deposit box at front desk

Free newspapers in lobby

24-hour front desk

Mountain biking nearby

Full-service spa

Spa treatment room(s)

Steam room

Designated smoking areas

Pool umbrellas

Billiards or pool table

Wheelchair accessible parking

Free area shuttle

Number of restaurants - 2

Number of outdoor pools - 1

Outdoor tennis courts - 1

Snack bar/deli

Turkish bath/Hammam

Bicycle rentals on site

Computer station

Number of bars/lounges - 2

Number of poolside bars - 1

Number of coffee shops/cafes - 2

Terrace

Babysitting or childcare (surcharge)

Banquet hall

Wheelchair accessible (may have limitations)

Wheelchair-accessible public washroom

Wheelchair-accessible path to elevator

Wheelchair-accessible registration desk

Wheelchair-accessible spa

Wheelchair-accessible pool

Wheelchair-accessible fitness center

Wheelchair-accessible meeting spaces/business center

Wheelchair-accessible on-site restaurant

Wheelchair-accessible lounge

Visual alarms in hallways

Handrails in hallways

Handrails in stairways

Wheelchairs available on site

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