Hotel Plaza Carrillo's
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Hotel Description
With a stay at Hotel Plaza Carrillo's in Cancun (Downtown Cancun), you'll be a 1-minute drive from Las Palapas Park and 6 minutes from Cancun Mall. This hotel is 4.7 mi (7.6 km) from Tortuga Beach and 6.6 mi (10.6 km) from Cancun Convention Center. Make yourself at home in one of the 43 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and complimentary toiletries. Conveniences include phones, as well as safes and desks. Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.
Important information
You need to know
- Pool access available from 6:30 AM to 8:00 PM.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
Special Instructions
Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Minimal age
18
Spoken Language
English
Spanish
Important information
You need to know:
- Pool access available from 6:30 AM to 8:00 PM.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
Special Instructions:
Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Minimal age:
18
Spoken Language:
English
Spanish
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Hotel Description
With a stay at Hotel Plaza Carrillo's in Cancun (Downtown Cancun), you'll be a 1-minute drive from Las Palapas Park and 6 minutes from Cancun Mall. This hotel is 4.7 mi (7.6 km) from Tortuga Beach and 6.6 mi (10.6 km) from Cancun Convention Center. Make yourself at home in one of the 43 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and complimentary toiletries. Conveniences include phones, as well as safes and desks. Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Cash deposit required
Noise-free rooms not guaranteed
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 24 hours
Professional property host/manager
Cleaning and safety practices
- Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Guest accommodation is sealed after cleaning
- Cashless transactions are available
- Masks are compulsory at the property
- Reservation might be required for some facilities onsite
- Food service has been amended for enhanced safety
- Essential workers only - NO
Important information
You need to know
- Pool access available from 6:30 AM to 8:00 PM.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Minimal age
Spoken Language
English
Spanish
Amenities
Most Popular
Free WiFi
Parking available
Dining services
Concierge
Entertainment
Smoking areas
other
Concierge services
Garden
Safe-deposit box at front desk
24-hour front desk
Designated smoking areas
Number of restaurants - 1
Number of outdoor pools - 1
Designated smoking areas (fines apply)
Snack bar/deli
Number of bars/lounges - 1
Free parking nearby
Reception hall
Street parking
Distance from property (ft) - 33
Distance from property (meters) - 10
Handrails in stairways
Wheelchair accessible – no
Well-lit path to entrance
