Hotel Playa Encantada
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Hotel Description
Hotel Playa Encantada is centrally located in Playa del Carmen, a 5-minute walk from Quinta Avenida and 11 minutes by foot from Mamitas Beach. This hotel is 0.7 mi (1.2 km) from Playa del Carmen Main Beach and 1.2 mi (1.9 km) from Playa del Carmen Maritime Terminal. Stay in one of 32 guestrooms featuring LED televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.
Important information
You need to know
- Pool access available from 8:00 AM to 10:00 PM.
- Only registered guests are allowed in the guestrooms.
- Alcohol is not served at this property.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
Minimal age
18
Optional fees
- Fee for buffet breakfast: approximately MXN 195–250 for adults, and MXN 95–150 for children
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Cribs (infant beds) are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
German
Portuguese
Korean
Japanese
English
Chinese (Mandarin)
Italian
French
Spanish
Important information
You need to know:
- Pool access available from 8:00 AM to 10:00 PM.
- Only registered guests are allowed in the guestrooms.
- Alcohol is not served at this property.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions:
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
Minimal age:
18
Optional fees:
- Fee for buffet breakfast: approximately MXN 195–250 for adults, and MXN 95–150 for children
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Cribs (infant beds) are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
German
Portuguese
Korean
Japanese
English
Chinese (Mandarin)
Italian
French
Spanish
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Hotel Description
Hotel Playa Encantada is centrally located in Playa del Carmen, a 5-minute walk from Quinta Avenida and 11 minutes by foot from Mamitas Beach. This hotel is 0.7 mi (1.2 km) from Playa del Carmen Main Beach and 1.2 mi (1.9 km) from Playa del Carmen Maritime Terminal. Stay in one of 32 guestrooms featuring LED televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.
Hotel policies
No rollaway/extra beds available
No alcohol served onsite
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Professional property host/manager
Cleaning and safety practices
- Property is cleaned with disinfectant
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Property confirms they are implementing guest safety measures
- Essential workers only - NO
Important information
You need to know
- Pool access available from 8:00 AM to 10:00 PM.
- Only registered guests are allowed in the guestrooms.
- Alcohol is not served at this property.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
Minimal age
Optional fees
- Fee for buffet breakfast: approximately MXN 195–250 for adults, and MXN 95–150 for children
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Cribs (infant beds) are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
German
Portuguese
Korean
Japanese
English
Chinese (Mandarin)
Italian
French
Spanish
Amenities
Most Popular
Swimming Pool
Free WiFi
Dining services
Concierge
Entertainment
Smoking areas
Childcare
Accessible facilities
other
Elevator
Concierge services
Breakfast available (surcharge)
Garden
Children's pool
Safe-deposit box at front desk
24-hour front desk
Designated smoking areas
Wheelchair accessible parking
Number of outdoor pools - 1
Pool sun loungers
Terrace
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Handrails in hallways
Handrails in stairways
Well-lit path to entrance
