Hotel Mamá Carlota
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Hotel Description
Located in Querétaro (Downtown Querétaro), Hotel Mamá Carlota is within a 10-minute walk of Zenea Garden and San Francisco Temple. This hotel is 1.1 mi (1.7 km) from Alameda Hidalgo Park and 1.5 mi (2.4 km) from Aqueduct of Santiago de Querétaro. Stay in one of 11 guestrooms featuring Smart televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Featured amenities include a 24-hour front desk, luggage storage, and a library. Free self parking is available onsite.
Important information
You need to know
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- This property uses solar energy, plus eco-friendly cleaning products
- Safety features at this property include a fire extinguisher
Minimal age
18
Spoken Language
English
French
Dutch
Spanish
Important information
You need to know:
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions:
This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- This property uses solar energy, plus eco-friendly cleaning products
- Safety features at this property include a fire extinguisher
Minimal age:
18
Spoken Language:
English
French
Dutch
Spanish
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Hotel Description
Located in Querétaro (Downtown Querétaro), Hotel Mamá Carlota is within a 10-minute walk of Zenea Garden and San Francisco Temple. This hotel is 1.1 mi (1.7 km) from Alameda Hidalgo Park and 1.5 mi (2.4 km) from Aqueduct of Santiago de Querétaro. Stay in one of 11 guestrooms featuring Smart televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Featured amenities include a 24-hour front desk, luggage storage, and a library. Free self parking is available onsite.
Hotel policies
No rollaway/extra beds available
No elevators
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 24 hours
Professional property host/manager
Cleaning and safety practices
- Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Property follows sanitization practices of Safe Travels (WTTC - Global)
- Guest accommodation is sealed after cleaning
- Cashless transactions are available
- Masks are compulsory at the property
- Food service has been amended for enhanced safety
- Essential workers only - NO
Important information
You need to know
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- This property uses solar energy, plus eco-friendly cleaning products
- Safety features at this property include a fire extinguisher
Minimal age
Spoken Language
English
French
Dutch
Spanish
Amenities
Most Popular
Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking
Banquet facilities
other
Concierge services
Library
Free breakfast
Safe-deposit box at front desk
24-hour front desk
Wedding services
Free self parking
Free parking nearby
Terrace
Water dispenser
Eco-friendly cleaning products used
Distance from property (ft) - 164
Distance from property (meters) - 50
Lot hours - end time - 11:30 PM
Lot hours - start time - 6:00 AM
Wheelchair accessible – no
