Hôtel Le Donjon - Coeur de la Cité Médiévale
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Hotel Description
With a stay at Hôtel Le Donjon - Coeur de la Cité Médiévale, you'll be centrally located in Carcassonne, steps from Aude Gate and School Museum. This upscale hotel is 0.1 mi (0.1 km) from Narbonnaise Gate and 0.4 mi (0.6 km) from Chateau Comtal. Make yourself at home in one of the 61 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms have bathtubs or showers and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Limited parking is available onsite.
Important information
Property Alerts
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: EUR 2.89 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
You need to know
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Cashless payment methods are available for all transactions.
Special Instructions
Guests must transfer via Shuttle to the property. Guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking. Guests will receive an email 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Minimum Spring Break check-in age is 18 years old
- Guests must contact this property in advance to reserve cribs/infant beds
- This property accepts credit cards and cash
- Cashless transactions are available
- Noise-free guestrooms cannot be guaranteed
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
18
Optional fees
- Fee for buffet breakfast: approximately EUR 16 for adults and EUR 8 for children
- Uncovered valet parking fee: EUR 22 per night (in/out privileges)
- Pet fee: EUR 12 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
French
Spanish
Important information
Property Alerts:
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: EUR 2.89 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
You need to know:
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Cashless payment methods are available for all transactions.
Special Instructions:
Guests must transfer via Shuttle to the property. Guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking. Guests will receive an email 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Minimum Spring Break check-in age is 18 years old
- Guests must contact this property in advance to reserve cribs/infant beds
- This property accepts credit cards and cash
- Cashless transactions are available
- Noise-free guestrooms cannot be guaranteed
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age:
18
Optional fees:
- Fee for buffet breakfast: approximately EUR 16 for adults and EUR 8 for children
- Uncovered valet parking fee: EUR 22 per night (in/out privileges)
- Pet fee: EUR 12 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
English
French
Spanish
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Hotel Description
With a stay at Hôtel Le Donjon - Coeur de la Cité Médiévale, you'll be centrally located in Carcassonne, steps from Aude Gate and School Museum. This upscale hotel is 0.1 mi (0.1 km) from Narbonnaise Gate and 0.4 mi (0.6 km) from Chateau Comtal. Make yourself at home in one of the 61 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms have bathtubs or showers and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Limited parking is available onsite.
Hotel policies
No rollaway/extra beds available
Noise-free rooms not guaranteed
Property confirms they are implementing enhanced cleaning measures
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Cleaning and safety practices
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Guests are provided with free hand sanitizer
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Cashless transactions are available
- Contactless food service / room service is available
- Essential workers only - NO
Important information
Property Alerts
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: EUR 2.89 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
You need to know
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Cashless payment methods are available for all transactions.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Minimum Spring Break check-in age is 18 years old
- Guests must contact this property in advance to reserve cribs/infant beds
- This property accepts credit cards and cash
- Cashless transactions are available
- Noise-free guestrooms cannot be guaranteed
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
Optional fees
- Fee for buffet breakfast: approximately EUR 16 for adults and EUR 8 for children
- Uncovered valet parking fee: EUR 22 per night (in/out privileges)
- Pet fee: EUR 12 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
French
Spanish
Amenities
Most Popular
Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Business facilities
Accessible facilities
other
Elevator
Breakfast available (surcharge)
Laundry facilities
Television in common areas
Garden
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
24-hour front desk
Business center
Porter/bellhop
Meeting rooms
Designated smoking areas
Wheelchair accessible parking
Number of restaurants - 1
Number of meeting rooms - 1
Parking (limited spaces)
Valet parking (surcharge)
Number of bars/lounges - 1
Electric car charging station
Uncovered parking
Secured parking
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
Food and water bowls
