Hotel H15 Luxury Palace
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Removed from My wishlist
Hotel Description
With a stay at Hotel H15 Luxury Palace, you'll be centrally located in Kraków, within a 5-minute walk of Royal Road and Main Market Square. This luxury hotel is 2.2 mi (3.6 km) from Oskar Schindler Factory and 2.9 mi (4.7 km) from Wawel Castle. Make yourself at home in one of the 70 individually decorated guestrooms, featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Kraków? This hotel has 1184 square feet (110 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Important information
You need to know
- Pool access available from 7:00 AM to 10:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property uses eco-friendly cleaning products
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Minimal age
18
Optional fees
- Fee for cooked-to-order breakfast: approximately PLN 140 for adults and PLN 70 for children
- Airport shuttle fee: PLN 170 per vehicle (one-way, maximum occupancy 3)
- Nearby parking fee: PLN 130 per day (656 ft away)
- Pet fee: PLN 200 per pet, per day
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Russian
Ukrainian
English
Italian
Polish
Spanish
Important information
You need to know:
- Pool access available from 7:00 AM to 10:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
Special Instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property uses eco-friendly cleaning products
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Minimal age:
18
Optional fees:
- Fee for cooked-to-order breakfast: approximately PLN 140 for adults and PLN 70 for children
- Airport shuttle fee: PLN 170 per vehicle (one-way, maximum occupancy 3)
- Nearby parking fee: PLN 130 per day (656 ft away)
- Pet fee: PLN 200 per pet, per day
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
Russian
Ukrainian
English
Italian
Polish
Spanish
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Hotel Description
With a stay at Hotel H15 Luxury Palace, you'll be centrally located in Kraków, within a 5-minute walk of Royal Road and Main Market Square. This luxury hotel is 2.2 mi (3.6 km) from Oskar Schindler Factory and 2.9 mi (4.7 km) from Wawel Castle. Make yourself at home in one of the 70 individually decorated guestrooms, featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Kraków? This hotel has 1184 square feet (110 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Hotel policies
No rollaway/extra beds available
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 24 hours
Cleaning and safety practices
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Gloves are available to guests
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Individually-wrapped food options are available
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available for lunch
- Individually-wrapped food options are available for dinner
- Individually-wrapped food options are available through room service
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Essential workers only - NO
Important information
You need to know
- Pool access available from 7:00 AM to 10:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property uses eco-friendly cleaning products
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Minimal age
Optional fees
- Fee for cooked-to-order breakfast: approximately PLN 140 for adults and PLN 70 for children
- Airport shuttle fee: PLN 170 per vehicle (one-way, maximum occupancy 3)
- Nearby parking fee: PLN 130 per day (656 ft away)
- Pet fee: PLN 200 per pet, per day
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Russian
Ukrainian
English
Italian
Polish
Spanish
Amenities
Most Popular
Free WiFi
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities
other
Elevator
Concierge services
Airport transportation (surcharge)
Conference space
Breakfast available (surcharge)
Laundry facilities
Safe-deposit box at front desk
Spa services on site
Multilingual staff
24-hour front desk
Mountain biking nearby
Full-service spa
Spa treatment room(s)
Meeting rooms
Sauna
Number of restaurants - 1
Conference space size (feet) - 1184
Conference space size (meters) - 110
Number of indoor pools - 1
Number of bars/lounges - 1
Number of coffee shops/cafes - 1
Pool sun loungers
Water dispenser
Proposal/romance packages available
Eco-friendly cleaning products used
Distance from property (ft) - 656
Distance from property (meters) - 200
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible fitness center
Wheelchair-accessible meeting spaces/business center
Wheelchair-accessible on-site restaurant
Visual alarms in hallways
Food and water bowls
Secured bicycle storage
Bicycle parking available
Bicycle tour information
