Hotel Fire & Ice
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Removed from My wishlist
Hotel Description
When you stay at Hotel Fire & Ice in Neuss, you'll be near the airport, within a 15-minute drive of Rhine Promenade and Konigsallee. This upscale hotel is 14.6 mi (23.5 km) from Messe Düsseldorf and 12.8 mi (20.6 km) from Mitsubishi Electric Hall. Stay in one of 101 guestrooms featuring LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Neuss? This hotel has 269 square feet (25 square meters) of space consisting of a conference center and 13 meeting rooms. Self parking (subject to charges) is available onsite.
Important information
You need to know
- This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
Special Instructions
Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Cashless transactions are available
- This property uses eco-friendly cleaning products
Minimal age
18
Optional fees
- Fee for buffet breakfast: approximately EUR 24.50 for adults and EUR 12.25 for children
- Uncovered self parking fee: EUR 5 per day
- Rollaway bed fee: EUR 20.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
German
English
Polish
French
Dutch
Spanish
Important information
You need to know:
- This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
Special Instructions:
Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Cashless transactions are available
- This property uses eco-friendly cleaning products
Minimal age:
18
Optional fees:
- Fee for buffet breakfast: approximately EUR 24.50 for adults and EUR 12.25 for children
- Uncovered self parking fee: EUR 5 per day
- Rollaway bed fee: EUR 20.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
German
English
Polish
French
Dutch
Spanish
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Hotel Description
When you stay at Hotel Fire & Ice in Neuss, you'll be near the airport, within a 15-minute drive of Rhine Promenade and Konigsallee. This upscale hotel is 14.6 mi (23.5 km) from Messe Düsseldorf and 12.8 mi (20.6 km) from Mitsubishi Electric Hall. Stay in one of 101 guestrooms featuring LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Neuss? This hotel has 269 square feet (25 square meters) of space consisting of a conference center and 13 meeting rooms. Self parking (subject to charges) is available onsite.
Hotel policies
Property confirms they are implementing enhanced cleaning measures
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Cleaning and safety practices
- Property is cleaned with disinfectant
- Protective clothing is available to guests
- Masks are available to guests
- Guests are provided with free hand sanitizer
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Property follows guide to reopening vacation rentals (DTV & DFV - Germany)
- Cashless transactions are available
- Essential workers only - NO
Important information
You need to know
- This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Cashless transactions are available
- This property uses eco-friendly cleaning products
Minimal age
Optional fees
- Fee for buffet breakfast: approximately EUR 24.50 for adults and EUR 12.25 for children
- Uncovered self parking fee: EUR 5 per day
- Rollaway bed fee: EUR 20.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
German
English
Polish
French
Dutch
Spanish
Amenities
Most Popular
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities
other
Elevator
ATM/banking
Concierge services
Shopping on site
Conference space
Fireplace in lobby
Coffee/tea in common areas
Hiking/biking trails nearby
Ski storage
Breakfast available (surcharge)
Laundry facilities
Safe-deposit box at front desk
Multilingual staff
24-hour front desk
Ski-in/ski-out access
Full-service spa
Steam room
Sauna
Wheelchair accessible path of travel
Wheelchair accessible parking
Number of restaurants - 1
Conference space size (feet) - 269
Conference space size (meters) - 25
Number of meeting rooms - 13
Conference center
Parking (limited spaces)
Self parking (surcharge)
Number of bars/lounges - 2
Ski passes available
RV, bus, truck parking (surcharge)
Terrace
Electric car charging station
Lockers available
Banquet hall
Reception hall
Eco-friendly cleaning products used
Uncovered parking
Children's games
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Bicycle parking available
Well-lit path to entrance
Stair-free path to entrance
