Hotel Crystal Palace
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Hotel Description
Located in Mussoorie (The Mall Road), Hotel Crystal Palace is within a 5-minute drive of Mussoorie Christ Church and Gun Hill. This hotel is 1.6 mi (2.6 km) from Municipal Garden and 2.1 mi (3.4 km) from Dalai Lama Hills. Stay in one of 26 guestrooms featuring LED televisions. Your memory foam bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Mussoorie? This hotel has facilities measuring 180 square feet (17 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Important information
Property Alerts
You'll be asked to pay the following charges at the property:
- Christmas Day (25 December) Gala Dinner per adult: INR 1000.0
- Christmas Day (25 December) Gala Dinner per child: INR 800 (from 5 to 12 years old)
- New Year's Eve (31 December) Gala Dinner per adult: INR 1200.0
- New Year's Eve (31 December) Gala Dinner per child: INR 800 (from 5 to 12 years old)
We have included all charges provided to us by the property.
You need to know
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. If you are planning to arrive after 7:30 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
Minimal age
18
Optional fees
- Airport shuttle fee: INR 3500 per vehicle (one-way, maximum occupancy 5)
- Airport shuttle fee per child: INR 500 (one-way), (from 3 to 6 years old)
- Pet fee: INR 1000 per pet, per day
- Service animals are exempt from fees
- Early check-in fee: INR 800 (subject to availability)
- Late check-in fee: INR 800 for check-in between 10:00 AM and 1:00 PM
- Late check-out fee: INR 800 (subject to availability)
- Rollaway bed fee: INR 500.0 per night
- Laundry fee: INR 40 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Hindi
English
Important information
Property Alerts:
You'll be asked to pay the following charges at the property:
- Christmas Day (25 December) Gala Dinner per adult: INR 1000.0
- Christmas Day (25 December) Gala Dinner per child: INR 800 (from 5 to 12 years old)
- New Year's Eve (31 December) Gala Dinner per adult: INR 1200.0
- New Year's Eve (31 December) Gala Dinner per child: INR 800 (from 5 to 12 years old)
We have included all charges provided to us by the property.
You need to know:
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
Special Instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. If you are planning to arrive after 7:30 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
Minimal age:
18
Optional fees:
- Airport shuttle fee: INR 3500 per vehicle (one-way, maximum occupancy 5)
- Airport shuttle fee per child: INR 500 (one-way), (from 3 to 6 years old)
- Pet fee: INR 1000 per pet, per day
- Service animals are exempt from fees
- Early check-in fee: INR 800 (subject to availability)
- Late check-in fee: INR 800 for check-in between 10:00 AM and 1:00 PM
- Late check-out fee: INR 800 (subject to availability)
- Rollaway bed fee: INR 500.0 per night
- Laundry fee: INR 40 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
Hindi
English
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Hotel Description
Located in Mussoorie (The Mall Road), Hotel Crystal Palace is within a 5-minute drive of Mussoorie Christ Church and Gun Hill. This hotel is 1.6 mi (2.6 km) from Municipal Garden and 2.1 mi (3.4 km) from Dalai Lama Hills. Stay in one of 26 guestrooms featuring LED televisions. Your memory foam bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Mussoorie? This hotel has facilities measuring 180 square feet (17 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Hotel policies
No cribs (infant beds) available
No elevators
Property confirms they are implementing enhanced cleaning measures
Professional property host/manager
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert)
Property follows sanitization practices of CovidClean (Safehotels - global expert)
Property follows sanitization practices of COVID-19 Guidelines (WHO)
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Cleaning and safety practices
- Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)
- Property follows sanitization practices of Ecolab (3rd party expert - Global)
- Property follows sanitization practices of Operational Recommendations for Hotels (FHRAI - India)
- Property follows sanitization practices of SGS (3rd party expert - Global)
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Gloves are available to guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in is available
- Individually-wrapped food options are available
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available for lunch
- Individually-wrapped food options are available for dinner
- Individually-wrapped food options are available through room service
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
- Property follows sanitization practices of Safe Travels (WTTC - Global)
- Guest accommodation is sealed after cleaning
- Electrostatic spray is used for disinfection
- Cashless transactions are available
- Masks are compulsory at the property
- Contactless food service / room service is available
- Food service has been amended for enhanced safety
Important information
Property Alerts
You'll be asked to pay the following charges at the property:
- Christmas Day (25 December) Gala Dinner per adult: INR 1000.0
- Christmas Day (25 December) Gala Dinner per child: INR 800 (from 5 to 12 years old)
- New Year's Eve (31 December) Gala Dinner per adult: INR 1200.0
- New Year's Eve (31 December) Gala Dinner per child: INR 800 (from 5 to 12 years old)
We have included all charges provided to us by the property.
You need to know
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
Minimal age
Optional fees
- Airport shuttle fee: INR 3500 per vehicle (one-way, maximum occupancy 5)
- Airport shuttle fee per child: INR 500 (one-way), (from 3 to 6 years old)
- Pet fee: INR 1000 per pet, per day
- Service animals are exempt from fees
- Early check-in fee: INR 800 (subject to availability)
- Late check-in fee: INR 800 for check-in between 10:00 AM and 1:00 PM
- Late check-out fee: INR 800 (subject to availability)
- Rollaway bed fee: INR 500.0 per night
- Laundry fee: INR 40 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Hindi
English
Amenities
Most Popular
Free WiFi
Parking available
Airport transfers
Dining services
Pet friendly
Concierge
Laundry
Entertainment
Smoking areas
Business facilities
Accessible facilities
other
Concierge services
Airport transportation (surcharge)
Conference space
Barbecue grill(s)
Laundry facilities
Television in common areas
Safe-deposit box at front desk
Multilingual staff
24-hour front desk
Porter/bellhop
Designated smoking areas
Number of restaurants - 1
Conference space size (feet) - 180
Conference space size (meters) - 17
Bicycle rentals on site
Free self parking
Free valet parking
Rooftop terrace
Terrace
Water dispenser
Lockers available
Bicycle on site
Sign language-capable staff
Handrails in stairways
Wheelchair accessible – no
Food and water bowls
Upper floors accessible by stairs only
Stair-free path to entrance
