Hotel Crystal - Das Alpenrefugium
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Removed from My wishlist
Hotel Description
A stay at Hotel Crystal - Das Alpenrefugium places you in the heart of Sankt Johann in Tirol, a 2-minute drive from Panorama Badewelt and 14 minutes from Hartkaiser Gondola. This upscale hotel is 6.8 mi (10.9 km) from Hahnenkamm Cable Car and 8 mi (12.9 km) from Hahnenkamm Ski Area. Stay in one of 40 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Important information
Property Alerts
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: EUR 2.20 per person, per night. This tax does not apply to children under 16 years of age.
We have included all charges provided to us by the property.
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
Special Instructions
The front desk is open daily from 7:30 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts major credit cards and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Noise-free guestrooms cannot be guaranteed
Minimal age
18
Optional fees
- Fee for buffet breakfast: approximately EUR 25 for adults and EUR 13 for children
- Airport shuttle fee: EUR 159 per vehicle (one-way, maximum occupancy 6)
- Uncovered self parking fee: EUR 9 per day (in/out privileges)
- Uncovered extended parking fee: EUR 7 per day
- Early check-in is available for a fee (subject to availability)
- Late check-in fee charged for check-in between 6:00 PM and 10:00 PM
- Late check-out is available for a fee (subject to availability)
- Crib (infant bed) fee: EUR 29.0 per night
- Rollaway bed fee: EUR 89.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
German
English
Italian
French
Important information
Property Alerts:
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: EUR 2.20 per person, per night. This tax does not apply to children under 16 years of age.
We have included all charges provided to us by the property.
You need to know:
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
Special Instructions:
The front desk is open daily from 7:30 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts major credit cards and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Noise-free guestrooms cannot be guaranteed
Minimal age:
18
Optional fees:
- Fee for buffet breakfast: approximately EUR 25 for adults and EUR 13 for children
- Airport shuttle fee: EUR 159 per vehicle (one-way, maximum occupancy 6)
- Uncovered self parking fee: EUR 9 per day (in/out privileges)
- Uncovered extended parking fee: EUR 7 per day
- Early check-in is available for a fee (subject to availability)
- Late check-in fee charged for check-in between 6:00 PM and 10:00 PM
- Late check-out is available for a fee (subject to availability)
- Crib (infant bed) fee: EUR 29.0 per night
- Rollaway bed fee: EUR 89.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
German
English
Italian
French
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Hotel Description
A stay at Hotel Crystal - Das Alpenrefugium places you in the heart of Sankt Johann in Tirol, a 2-minute drive from Panorama Badewelt and 14 minutes from Hartkaiser Gondola. This upscale hotel is 6.8 mi (10.9 km) from Hahnenkamm Cable Car and 8 mi (12.9 km) from Hahnenkamm Ski Area. Stay in one of 40 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Hotel policies
Noise-free rooms not guaranteed
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 24 hours
Professional property host/manager
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Property follows sanitization practices of COVID-19 Guidelines (WHO)
Reservations are required for onsite COVID-19 testing
Guests must provide health documentation
Guests must provide a negative COVID-19 test result
Guests must provide proof of COVID-19 vaccination
Cleaning and safety practices
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Gloves are available to guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in is available
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Property follows sanitization practices of Safe Travels (WTTC - Global)
- Cashless transactions are available
- Contactless food service / room service is available
- Food service has been amended for enhanced safety
- Essential workers only - NO
Important information
Property Alerts
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: EUR 2.20 per person, per night. This tax does not apply to children under 16 years of age.
We have included all charges provided to us by the property.
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts major credit cards and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Noise-free guestrooms cannot be guaranteed
Minimal age
Optional fees
- Fee for buffet breakfast: approximately EUR 25 for adults and EUR 13 for children
- Airport shuttle fee: EUR 159 per vehicle (one-way, maximum occupancy 6)
- Uncovered self parking fee: EUR 9 per day (in/out privileges)
- Uncovered extended parking fee: EUR 7 per day
- Early check-in is available for a fee (subject to availability)
- Late check-in fee charged for check-in between 6:00 PM and 10:00 PM
- Late check-out is available for a fee (subject to availability)
- Crib (infant bed) fee: EUR 29.0 per night
- Rollaway bed fee: EUR 89.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
German
English
Italian
French
Amenities
Most Popular
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Accessible facilities
other
Elevator
Concierge services
Shopping on site
Airport transportation (surcharge)
Barbecue grill(s)
Coffee/tea in common areas
Hiking/biking trails nearby
Ski storage
Breakfast available (surcharge)
Laundry facilities
Arcade/game room
Garden
Safe-deposit box at front desk
Spa services on site
Multilingual staff
Free newspapers in lobby
Front desk (limited hours)
Express check-out
Full-service spa
Spa treatment room(s)
Steam room
Sauna
Express check-in
Number of restaurants - 1
Snack bar/deli
Bicycle rentals on site
Self parking (surcharge)
Number of bars/lounges - 1
Ski passes available
Long-term parking (surcharge)
Free parking nearby
Terrace
Books
Uncovered parking
Uncovered parking
Distance from property (ft) - 1640
Distance from property (meters) - 500
Lot hours - 24 hours
Handrails in stairways
Wheelchair accessible – no
Well-lit path to entrance
Stair-free path to entrance
