Hotel Ciputra World Surabaya managed by Swiss-Belhotel International
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Hotel Description
Located in Surabaya, Hotel Ciputra World Surabaya managed by Swiss-Belhotel International is connected to a shopping center, a 1-minute drive from Ciputra World Mall and 14 minutes from Ciputra Golf Club. This luxury hotel is 4.5 mi (7.2 km) from Tunjungan Plaza and 2.1 mi (3.4 km) from Surabaya Town Square. Make yourself at home in one of the 212 guestrooms featuring refrigerators and LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks. Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Important information
You need to know
- Pool access available from 7:00 AM to 5:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Noise-free guestrooms cannot be guaranteed
Minimal age
18
Optional fees
- Fee for cooked-to-order breakfast: approximately IDR 302500–302500 for adults, and IDR 151250–151250 for children
- Airport shuttle fee: IDR 440220 per vehicle (one-way)
- Valet parking fee: IDR 60000 per day
- Rollaway bed fee: IDR 500000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Indonesian
Important information
You need to know:
- Pool access available from 7:00 AM to 5:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
Special Instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Noise-free guestrooms cannot be guaranteed
Minimal age:
18
Optional fees:
- Fee for cooked-to-order breakfast: approximately IDR 302500–302500 for adults, and IDR 151250–151250 for children
- Airport shuttle fee: IDR 440220 per vehicle (one-way)
- Valet parking fee: IDR 60000 per day
- Rollaway bed fee: IDR 500000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
English
Indonesian
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Hotel Description
Located in Surabaya, Hotel Ciputra World Surabaya managed by Swiss-Belhotel International is connected to a shopping center, a 1-minute drive from Ciputra World Mall and 14 minutes from Ciputra Golf Club. This luxury hotel is 4.5 mi (7.2 km) from Tunjungan Plaza and 2.1 mi (3.4 km) from Surabaya Town Square. Make yourself at home in one of the 212 guestrooms featuring refrigerators and LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks. Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Hotel policies
Noise-free rooms not guaranteed
Property confirms they are implementing enhanced cleaning measures
Cleaning and safety practices
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
Important information
You need to know
- Pool access available from 7:00 AM to 5:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Noise-free guestrooms cannot be guaranteed
Minimal age
Optional fees
- Fee for cooked-to-order breakfast: approximately IDR 302500–302500 for adults, and IDR 151250–151250 for children
- Airport shuttle fee: IDR 440220 per vehicle (one-way)
- Valet parking fee: IDR 60000 per day
- Rollaway bed fee: IDR 500000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Indonesian
Amenities
Most Popular
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
other
Elevator
ATM/banking
Concierge services
Shopping on site
Airport transportation (surcharge)
Breakfast available (surcharge)
Laundry facilities
Children's pool
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
24-hour front desk
Business center
Porter/bellhop
Full-service spa
Spa treatment room(s)
Sauna
Wedding services
Express check-in
Designated smoking areas
Grocery/convenience store
Number of restaurants - 1
Number of outdoor pools - 1
Number of spa tubs - 1
Designated smoking areas (fines apply)
Conference center
Snack bar/deli
Free self parking
Valet parking (surcharge)
Number of bars/lounges - 1
Number of coffee shops/cafes - 1
Banquet hall
Reception hall
