Hotel Boutique Los Balcones is centrally located in Cuenca, a 4-minute walk from Plaza Rotary Market and 6 minutes by foot from Calderon Park. This family-friendly hotel is 0.4 mi (0.6 km) from New Cathedral of Cuenca and 0.8 mi (1.3 km) from Sombrero Museum. Make yourself at home in one of the 15 individually decorated guestrooms, featuring refrigerators and iPod docking stations. Your memory foam bed comes with down comforters and premium bedding. 32-inch LCD televisions are provided, with satellite programming available. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Featured amenities include a 24-hour business center, express check-in, and express check-out. For a surcharge, guests may use a roundtrip airport shuttle during limited hours and a ferry terminal shuttle.

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We have included all charges provided to us by the property.

You need to know

• Hot springs access available from 6:00 AM to 9:00 PM.
• One child 8 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
• Parking height restrictions apply.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.

Special Instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Minimal age

18

Optional fees

• Airport shuttle fee: USD 10 per room (roundtrip)
• Self parking fee: USD 12.50 per day
• Rollaway bed fee: USD 5.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Spanish